42e83de5b0
- assignment messages when the conversation team is changed - change assignee based on team - move round-robin and assignee logic to concerns
101 lines
3.6 KiB
Ruby
101 lines
3.6 KiB
Ruby
# frozen_string_literal: true
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require 'rails_helper'
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shared_examples_for 'assignment_handler' do
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describe '#update_team' do
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let(:conversation) { create(:conversation, assignee: create(:user)) }
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let(:agent) do
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create(:user, email: 'agent@example.com', account: conversation.account, role: :agent)
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end
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let(:team) do
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create(:team, account: conversation.account, allow_auto_assign: false)
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end
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context 'when agent is current user' do
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before do
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Current.user = agent
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create(:team_member, team: team, user: agent)
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create(:inbox_member, user: agent, inbox: conversation.inbox)
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conversation.inbox.reload
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end
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it 'creates team assigned and unassigned message activity' do
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expect(conversation.update(team: team)).to eq true
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expect(conversation.messages.pluck(:content)).to include("Assigned to #{team.name} by #{agent.name}")
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expect(conversation.update(team: nil)).to eq true
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expect(conversation.messages.pluck(:content)).to include("Unassigned from #{team.name} by #{agent.name}")
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end
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it 'changes assignee to nil if they doesnt belong to the team and allow_auto_assign is false' do
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expect(team.allow_auto_assign).to eq false
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conversation.update(team: team)
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expect(conversation.reload.assignee).to eq nil
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end
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it 'changes assignee to a team member if allow_auto_assign is enabled' do
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team.update!(allow_auto_assign: true)
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conversation.update(team: team)
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expect(conversation.reload.assignee).to eq agent
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expect(conversation.messages.pluck(:content)).to include("Assigned to #{conversation.assignee.name} via #{team.name} by #{agent.name}")
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end
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it 'wont change assignee if he is already a team member' do
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team.update!(allow_auto_assign: true)
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assignee = create(:user, account: conversation.account, role: :agent)
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create(:inbox_member, user: assignee, inbox: conversation.inbox)
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create(:team_member, team: team, user: assignee)
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conversation.update(assignee: assignee)
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conversation.update(team: team)
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expect(conversation.reload.assignee).to eq assignee
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end
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end
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end
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describe '#update_assignee' do
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subject(:update_assignee) { conversation.update_assignee(agent) }
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let(:conversation) { create(:conversation, assignee: nil) }
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let(:agent) do
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create(:user, email: 'agent@example.com', account: conversation.account, role: :agent)
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end
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let(:assignment_mailer) { instance_double(AgentNotifications::ConversationNotificationsMailer, deliver: true) }
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it 'assigns the agent to conversation' do
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expect(update_assignee).to eq(true)
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expect(conversation.reload.assignee).to eq(agent)
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end
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it 'creates a new notification for the agent' do
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expect(update_assignee).to eq(true)
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expect(agent.notifications.count).to eq(1)
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end
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it 'does not create assignment notification if notification setting is turned off' do
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notification_setting = agent.notification_settings.first
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notification_setting.unselect_all_email_flags
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notification_setting.unselect_all_push_flags
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notification_setting.save!
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expect(update_assignee).to eq(true)
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expect(agent.notifications.count).to eq(0)
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end
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context 'when agent is current user' do
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before do
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Current.user = agent
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end
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it 'creates self-assigned message activity' do
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expect(update_assignee).to eq(true)
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expect(conversation.messages.pluck(:content)).to include("#{agent.name} self-assigned this conversation")
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end
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end
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end
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end
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