Chatwoot/app/javascript/dashboard/helper/actionCable.js
Aswin Dev P.S 676796ddc7
feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00

160 lines
4.6 KiB
JavaScript

import AuthAPI from '../api/auth';
import BaseActionCableConnector from '../../shared/helpers/BaseActionCableConnector';
import { newMessageNotification } from 'shared/helpers/AudioNotificationHelper';
class ActionCableConnector extends BaseActionCableConnector {
constructor(app, pubsubToken) {
const { websocketURL = '' } = window.chatwootConfig || {};
super(app, pubsubToken, websocketURL);
this.CancelTyping = [];
this.events = {
'message.created': this.onMessageCreated,
'message.updated': this.onMessageUpdated,
'conversation.created': this.onConversationCreated,
'conversation.status_changed': this.onStatusChange,
'user:logout': this.onLogout,
'page:reload': this.onReload,
'assignee.changed': this.onAssigneeChanged,
'conversation.typing_on': this.onTypingOn,
'conversation.typing_off': this.onTypingOff,
'conversation.contact_changed': this.onConversationContactChange,
'presence.update': this.onPresenceUpdate,
'contact.deleted': this.onContactDelete,
'contact.updated': this.onContactUpdate,
'conversation.mentioned': this.onConversationMentioned,
'notification.created': this.onNotificationCreated,
'first.reply.created': this.onFirstReplyCreated,
'conversation.read': this.onConversationRead,
};
}
isAValidEvent = data => {
return this.app.$store.getters.getCurrentAccountId === data.account_id;
};
onMessageUpdated = data => {
this.app.$store.dispatch('updateMessage', data);
};
onPresenceUpdate = data => {
this.app.$store.dispatch('contacts/updatePresence', data.contacts);
this.app.$store.dispatch('agents/updatePresence', data.users);
this.app.$store.dispatch('setCurrentUserAvailability', data.users);
};
onConversationContactChange = payload => {
const { meta = {}, id: conversationId } = payload;
const { sender } = meta || {};
if (conversationId) {
this.app.$store.dispatch('updateConversationContact', {
conversationId,
...sender,
});
}
};
onAssigneeChanged = payload => {
const { id } = payload;
if (id) {
this.app.$store.dispatch('updateConversation', payload);
}
this.fetchConversationStats();
};
onConversationCreated = data => {
this.app.$store.dispatch('addConversation', data);
this.fetchConversationStats();
};
onConversationRead = data => {
const { contact_last_seen_at: lastSeen } = data;
this.app.$store.dispatch('updateConversationRead', lastSeen);
};
onLogout = () => AuthAPI.logout();
onMessageCreated = data => {
newMessageNotification(data);
this.app.$store.dispatch('addMessage', data);
};
onReload = () => window.location.reload();
onStatusChange = data => {
this.app.$store.dispatch('updateConversation', data);
this.fetchConversationStats();
};
onTypingOn = ({ conversation, user }) => {
const conversationId = conversation.id;
this.clearTimer(conversationId);
this.app.$store.dispatch('conversationTypingStatus/create', {
conversationId,
user,
});
this.initTimer({ conversation, user });
};
onTypingOff = ({ conversation, user }) => {
const conversationId = conversation.id;
this.clearTimer(conversationId);
this.app.$store.dispatch('conversationTypingStatus/destroy', {
conversationId,
user,
});
};
onConversationMentioned = data => {
this.app.$store.dispatch('addMentions', data);
};
clearTimer = conversationId => {
const timerEvent = this.CancelTyping[conversationId];
if (timerEvent) {
clearTimeout(timerEvent);
this.CancelTyping[conversationId] = null;
}
};
initTimer = ({ conversation, user }) => {
const conversationId = conversation.id;
// Turn off typing automatically after 30 seconds
this.CancelTyping[conversationId] = setTimeout(() => {
this.onTypingOff({ conversation, user });
}, 30000);
};
fetchConversationStats = () => {
bus.$emit('fetch_conversation_stats');
bus.$emit('fetch_overview_reports');
};
onContactDelete = data => {
this.app.$store.dispatch(
'contacts/deleteContactThroughConversations',
data.id
);
this.fetchConversationStats();
};
onContactUpdate = data => {
this.app.$store.dispatch('contacts/updateContact', data);
};
onNotificationCreated = data => {
this.app.$store.dispatch('notifications/addNotification', data);
};
onFirstReplyCreated = () => {
bus.$emit('fetch_overview_reports');
};
}
export default {
init(pubsubToken) {
return new ActionCableConnector(window.WOOT, pubsubToken);
},
};