295 lines
12 KiB
JSON
295 lines
12 KiB
JSON
{
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"INBOX_MGMT": {
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"HEADER": "收件匣",
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"SIDEBAR_TXT": "<p><b>收件匣</b></p> <p> 當您將網站或 Facebook 頁面連接到 Chatwoot 它被稱為一個 <b>收件匣</b>。 您可以在Chatwoot 帳戶中擁有無限的收件匣。 </p><p> 點擊 <b>建立收件匣</b> 連接網站或 Facebook 頁面。 </p><p> 在儀表板中 您可以在一個地方看到所有收件匣中的所有對話，並在“對話”選項卡下回覆。 </p><p> 您也可以通過點擊儀表板左側面板上的收件匣名稱看到該收件匣的對話。 </p>",
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"LIST": {
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"404": "此帳戶没有收件匣。"
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},
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"CREATE_FLOW": [
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{
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"title": "選擇頻道",
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"route": "settings_inbox_new",
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"body": "選擇你想要與 Chatwoot 整合的提供商。"
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},
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{
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"title": "新增收件匣",
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"route": "settings_inboxes_page_channel",
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"body": "驗證您的帳戶並建立建立收件匣。"
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},
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{
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"title": "建立客服",
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"route": "settings_inboxes_add_agents",
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"body": "將客服增加到建立的收件匣。"
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},
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{
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"title": "Voila!",
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"route": "settings_inbox_finish",
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"body": "您已設定狀態為離開"
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}
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],
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"ADD": {
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"FB": {
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"HELP": "注意: 通過登入，我們只能訪問您的頁面的消息。您的私人消息永遠不能被聊天室訪問。",
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"CHOOSE_PAGE": "選擇頁面",
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"CHOOSE_PLACEHOLDER": "從列表中選擇一個頁面",
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"INBOX_NAME": "收件匣名稱",
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"ADD_NAME": "為收件匣建立名稱",
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"PICK_NAME": "選擇收件匣名稱",
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"PICK_A_VALUE": "選擇一個數值"
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},
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"TWITTER": {
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"HELP": "若要將您的 Twitter 個人資料建立為頻道，您需要通過點擊“使用 Twitter 登入”來驗證您的 Twitter 個人資料。 ",
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"ERROR_MESSAGE": "There was an error connecting to Twitter, please try again"
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},
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"WEBSITE_CHANNEL": {
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"TITLE": "網站頻道",
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"DESC": "為您的網站建立一個頻道並通過我們的網站小元件開始支持您的客户。",
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"LOADING_MESSAGE": "建立網站支持頻道",
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"CHANNEL_AVATAR": {
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"LABEL": "頻道頭像"
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},
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"CHANNEL_NAME": {
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"LABEL": "網站名稱",
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"PLACEHOLDER": "輸入您的網站名稱 (e.g: Acme Inc)"
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},
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"CHANNEL_DOMAIN": {
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"LABEL": "網站域名",
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"PLACEHOLDER": "輸入您的網站域名(e.g: acme.com)"
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},
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"CHANNEL_WELCOME_TITLE": {
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"LABEL": "歡迎標題：",
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"PLACEHOLDER": "你好！"
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},
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"CHANNEL_WELCOME_TAGLINE": {
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"LABEL": "歡迎標籤行",
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"PLACEHOLDER": "如有疑問，請聯繫我們"
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},
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"CHANNEL_GREETING_MESSAGE": {
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"LABEL": "頻道問候消息",
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"PLACEHOLDER": "Acme Inc 通常在幾小時内回覆。"
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},
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"CHANNEL_GREETING_TOGGLE": {
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"LABEL": "開啟頻道問候功能",
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"HELP_TEXT": "在用户開始對話時發送問候消息。",
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"ENABLED": "已啟用",
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"DISABLED": "已停用"
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},
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"REPLY_TIME": {
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"TITLE": "設定回覆時間",
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"IN_A_FEW_MINUTES": "幾分鐘內",
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"IN_A_FEW_HOURS": "幾小時內",
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"IN_A_DAY": "一天內",
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"HELP_TEXT": "This reply time will be displayed on the live chat widget"
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},
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"WIDGET_COLOR": {
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"LABEL": "視窗小元件顏色",
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"PLACEHOLDER": "更新小元件中使用的元件顏色"
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},
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"SUBMIT_BUTTON": "建立收件匣"
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},
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"TWILIO": {
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"TITLE": "Twilio SMS/Whatsapp 頻道",
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"DESC": "整合 Twilio 並開始通過短信或Whatsap支持您的客户。",
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"ACCOUNT_SID": {
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"LABEL": "帳戶 SID",
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"PLACEHOLDER": "請輸入您的 Twilio 帳戶 SID",
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"ERROR": "此欄位是必填項目"
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},
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"CHANNEL_TYPE": {
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"LABEL": "頻道類型",
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"ERROR": "請選擇您的頻道類型"
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},
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"AUTH_TOKEN": {
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"LABEL": "身份驗證 token",
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"PLACEHOLDER": "請輸入您的 Twilio 認證 token",
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"ERROR": "此欄位是必填項目"
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},
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"CHANNEL_NAME": {
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"LABEL": "頻道類型",
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"PLACEHOLDER": "請輸入頻道名稱",
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"ERROR": "此欄位是必填項目"
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},
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"PHONE_NUMBER": {
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"LABEL": "電話號碼",
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"PLACEHOLDER": "請輸入發送消息的電話號碼。",
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"ERROR": "請輸入一個有效的值。電話號碼應該以`+`開始。"
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},
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"API_CALLBACK": {
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"TITLE": "回呼地址",
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"SUBTITLE": "您必須使用這裡提到的URL來配置 Twilio 中的回呼URL。"
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},
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"SUBMIT_BUTTON": "建立 Twilio 頻道",
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"API": {
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"ERROR_MESSAGE": "我們無法驗證 Twilio 憑證，請重試"
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}
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},
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"API_CHANNEL": {
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"TITLE": "API 頻道",
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"DESC": "與 API 頻道互動，開始服務客戶。",
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"CHANNEL_NAME": {
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"LABEL": "頻道類型",
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"PLACEHOLDER": "請輸入頻道名稱",
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"ERROR": "此欄位是必填項目"
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},
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"WEBHOOK_URL": {
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"LABEL": "Webhook 網址",
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"SUBTITLE": "設定接收回呼事件的網址。",
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"PLACEHOLDER": "Webhook 網址"
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},
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"SUBMIT_BUTTON": "建立 API 頻道",
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"API": {
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"ERROR_MESSAGE": "我們無法保存 API 頻道"
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}
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},
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"EMAIL_CHANNEL": {
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"TITLE": "電子信箱頻道",
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"DESC": "整合您的電子信箱收件匣",
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"CHANNEL_NAME": {
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"LABEL": "頻道類型",
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"PLACEHOLDER": "請輸入頻道名稱",
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"ERROR": "此欄位是必填項目"
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},
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"EMAIL": {
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"LABEL": "Email",
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"SUBTITLE": "向您的客户發送支援工單的電子信箱",
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"PLACEHOLDER": "Email"
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},
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"SUBMIT_BUTTON": "建立電子信箱頻道",
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"API": {
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"ERROR_MESSAGE": "我們無法儲存電子信箱頻道"
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},
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"FINISH_MESSAGE": "開始將您的電子信箱轉發到以下電子信箱地址。"
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},
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"AUTH": {
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"TITLE": "頻道",
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"DESC": "目前我們支持網站線上聊天小元件、Facebook 頁面和 Twitter 配置文件作為平台。 我們在工作中擁有更多平台，如 Whatsapp、Email、Telegram 和 Line，這些平台將很快支援。"
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},
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"AGENTS": {
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"TITLE": "客服",
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"DESC": "在這裡您可以建立客服來管理您新建立的收件匣。只有這些選定的客服才能訪問您的收件匣。 不屬於此收件匣的客服在登入時將無法看到或回覆此收件匣中的消息。 <br> <b>PS：</b> 作為管理員，如果您需要訪問所有收件匣， 您應該將自己建立到您建立的所有收件匣中。",
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"VALIDATION_ERROR": "Add atleast one agent to your new Inbox",
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"PICK_AGENTS": "Pick agents for the inbox"
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},
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"DETAILS": {
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"TITLE": "收件匣詳細資訊",
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"DESC": "從下面的下拉菜單中選擇您想要連接到聊天室的 Facebook 頁面。 您也可以給您的收件匣提供一個自定義名稱以便更好地識別身份。"
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},
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"FINISH": {
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"TITLE": "做得漂亮！",
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"DESC": "您已成功地將您的 Facebook 頁面與 Chatwoot 整合。下次客户發送消息到您的頁面時，對話將自動出現在收件匣中。<br>我們還為您提供了一個小元件脚本，您可以輕鬆地建立到您的網站。 在您的網站上登入後， 客户可以在没有任何外部工具幫助的情况下，從您的網站向您發送消息，對話將會在這裡出現在 Chatwoot 上。<br>酷，對吧？好吧，我們很肯定 :)"
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}
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},
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"DETAILS": {
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"LOADING_FB": "在 Facebook 上認證你... ..",
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"ERROR_FB_AUTH": "出錯了，請刷新頁面...",
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"CREATING_CHANNEL": "建立您的收件匣...",
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"TITLE": "配置收件匣詳情",
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"DESC": ""
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},
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"AGENTS": {
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"BUTTON_TEXT": "新增客服",
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"ADD_AGENTS": "正在新增客服到你的收件匣..."
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},
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"FINISH": {
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"TITLE": "您的收件匣已準備就緒！",
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"MESSAGE": "您現在可以通過您的新頻道與您的客户聯繫。開心的支援客戶吧 ",
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"BUTTON_TEXT": "带我到這裡",
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"MORE_SETTINGS": "更多設定",
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"WEBSITE_SUCCESS": "您已成功完成建立網站頻道。複製下面顯示的代碼並將其黏貼在您的網站上。 下次客户使用即時聊天時，對話將自動出現在您的收件匣中。"
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},
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"REAUTH": "重新授權",
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"VIEW": "查看",
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"EDIT": {
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"API": {
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"SUCCESS_MESSAGE": "已成功更新收件匣設定",
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"AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "自動分配成功更新",
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"ERROR_MESSAGE": "無法更新元件顏色。請稍後再試。"
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},
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"AUTO_ASSIGNMENT": {
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"ENABLED": "已啟用",
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"DISABLED": "已停用"
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}
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},
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"DELETE": {
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"BUTTON_TEXT": "刪除",
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"CONFIRM": {
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"TITLE": "確認刪除",
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"MESSAGE": "您確定要刪除吗？ ",
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"YES": "是，刪除 ",
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"NO": "不，保留 "
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},
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"API": {
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"SUCCESS_MESSAGE": "收件匣刪除成功",
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"ERROR_MESSAGE": "無法刪除收件匣。請稍後再試。"
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}
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},
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"TABS": {
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"SETTINGS": "設定",
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"COLLABORATORS": "客服人員",
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"CONFIGURATION": "組態",
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"CAMPAIGN": "Campaigns",
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"PRE_CHAT_FORM": "Pre Chat Form",
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"BUSINESS_HOURS": "營業時間"
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},
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"SETTINGS": "設定",
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"FEATURES": {
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"LABEL": "Features",
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"DISPLAY_FILE_PICKER": "在小工具上顯示檔案選擇器",
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"DISPLAY_EMOJI_PICKER": "在小工具上顯示 emoji 選擇器"
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},
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"SETTINGS_POPUP": {
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"MESSENGER_HEADING": "Messenger 脚本",
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"MESSENGER_SUB_HEAD": "將此按鈕放置在視窗標籤中",
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"INBOX_AGENTS": "客服代理們",
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"INBOX_AGENTS_SUB_TEXT": "建立或刪除此收件匣中的客服",
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"UPDATE": "更新",
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"AUTO_ASSIGNMENT": "啟用自動分配",
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"INBOX_UPDATE_TITLE": "收件匣設定",
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"INBOX_UPDATE_SUB_TEXT": "更新收件匣設定",
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"AUTO_ASSIGNMENT_SUB_TEXT": "啟用或停用此收件匣客服的對話自動分配。",
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"HMAC_VERIFICATION": "User Identity Validation",
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"HMAC_DESCRIPTION": "Inorder validate the users identity, the SDK allows you to pass an `identity_hash` for each user. You can generate HMAC using 'sha256' with the key shown here."
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},
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"FACEBOOK_REAUTHORIZE": {
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"TITLE": "重新授權",
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"SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
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"MESSAGE_SUCCESS": "重新連接成功",
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"MESSAGE_ERROR": "出現錯誤，請重試"
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},
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"PRE_CHAT_FORM": {
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"DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.",
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"ENABLE": {
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"LABEL": "Enable pre chat form",
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"OPTIONS": {
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"ENABLED": "Yes",
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"DISABLED": "No"
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}
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},
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"PRE_CHAT_MESSAGE": {
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"LABEL": "Pre Chat Message",
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"PLACEHOLDER": "This message would be visible to the users along with the form"
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},
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"REQUIRE_EMAIL": {
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"LABEL": "Visitors should provide their name and email address before starting the chat"
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Set your availability",
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"SUBTITLE": "Set your availability on your livechat widget",
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"WEEKLY_TITLE": "Set your weekly hours",
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"TIMEZONE_LABEL": "選擇時區",
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"UPDATE": "Update business hours settings",
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"TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
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"UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for vistors",
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"UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
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"TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
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"DAY": {
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"ENABLE": "Enable availability for this day",
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"UNAVAILABLE": "無法使用",
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"HOURS": "hours",
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"VALIDATION_ERROR": "Starting time should be before closing time.",
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"CHOOSE": "Choose"
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}
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}
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}
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}
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