47 lines
1.5 KiB
Ruby
47 lines
1.5 KiB
Ruby
class ConversationReplyMailer < ApplicationMailer
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default from: ENV.fetch('MAILER_SENDER_EMAIL', 'accounts@chatwoot.com')
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layout 'mailer'
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def reply_with_summary(conversation, message_queued_time)
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return unless smtp_config_set_or_development?
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@conversation = conversation
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@contact = @conversation.contact
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@agent = @conversation.assignee
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recap_messages = @conversation.messages.chat.where('created_at < ?', message_queued_time).last(10)
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new_messages = @conversation.messages.chat.where('created_at >= ?', message_queued_time)
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@messages = recap_messages + new_messages
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@messages = @messages.select(&:reportable?)
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mail(to: @contact&.email, from: from_email, reply_to: reply_email, subject: mail_subject(@messages.last))
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end
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private
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def mail_subject(last_message, trim_length = 50)
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subject_line = last_message&.content&.truncate(trim_length) || 'New messages on this conversation'
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"[##{@conversation.display_id}] #{subject_line}"
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end
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def reply_email
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if custom_domain_email_enabled?
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"reply+to+#{@conversation.uuid}@#{@conversation.account.domain}"
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else
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@agent&.email
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end
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end
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def from_email
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if custom_domain_email_enabled? && @conversation.account.support_email.present?
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@conversation.account.support_email
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else
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ENV.fetch('MAILER_SENDER_EMAIL', 'accounts@chatwoot.com')
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end
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end
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def custom_domain_email_enabled?
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@custom_domain_email_enabled ||= @conversation.account.domain_emails_enabled? && @conversation.account.domain.present?
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end
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end
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