Chatwoot/spec/services/round_robin/manage_service_spec.rb

75 lines
4.4 KiB
Ruby

require 'rails_helper'
describe RoundRobin::ManageService do
subject(:round_robin_manage_service) { described_class.new(inbox: inbox) }
let!(:account) { create(:account) }
let!(:inbox) { create(:inbox, account: account) }
let!(:inbox_members) { create_list(:inbox_member, 5, inbox: inbox) }
describe '#available_agent' do
it 'returns nil if allowed_member_ids is empty' do
expect(described_class.new(inbox: inbox, allowed_member_ids: []).available_agent).to be_nil
end
it 'gets the first available agent in allowed_member_ids and move agent to end of the list' do
expected_queue = [inbox_members[0].user_id, inbox_members[4].user_id, inbox_members[3].user_id, inbox_members[2].user_id,
inbox_members[1].user_id].map(&:to_s)
described_class.new(inbox: inbox, allowed_member_ids: [inbox_members[0].user_id, inbox_members[4].user_id]).available_agent
expect(round_robin_manage_service.send(:queue)).to eq(expected_queue)
end
it 'gets intersection of priority list and agent queue. get and move agent to the end of the list' do
expected_queue = [inbox_members[2].user_id, inbox_members[4].user_id, inbox_members[3].user_id, inbox_members[1].user_id,
inbox_members[0].user_id].map(&:to_s)
# prority list will be ids in string, since thats what redis supplies to us
expect(described_class.new(inbox: inbox, allowed_member_ids: [inbox_members[2].user_id])
.available_agent(priority_list: [inbox_members[3].user_id.to_s, inbox_members[2].user_id.to_s])).to eq inbox_members[2].user
expect(round_robin_manage_service.send(:queue)).to eq(expected_queue)
end
it 'constructs round_robin_queue if queue is not present' do
round_robin_manage_service.clear_queue
expect(round_robin_manage_service.send(:queue)).to eq([])
round_robin_manage_service.available_agent
# the service constructed the redis queue before performing
expect(round_robin_manage_service.send(:queue).sort.map(&:to_i)).to eq(inbox_members.map(&:user_id).sort)
end
it 'validates the queue and correct it before performing round robin' do
# adding some invalid ids to queue
round_robin_manage_service.add_agent_to_queue([2, 3, 5, 9])
expect(round_robin_manage_service.send(:queue).sort.map(&:to_i)).not_to eq(inbox_members.map(&:user_id).sort)
round_robin_manage_service.available_agent
# the service have refreshed the redis queue before performing
expect(round_robin_manage_service.send(:queue).sort.map(&:to_i)).to eq(inbox_members.map(&:user_id).sort)
end
context 'when allowed_member_ids is passed' do
it 'will get the first allowed member and move it to the end of the queue' do
expected_queue = [inbox_members[3].user_id, inbox_members[2].user_id, inbox_members[4].user_id, inbox_members[1].user_id,
inbox_members[0].user_id].map(&:to_s)
expect(described_class.new(inbox: inbox,
allowed_member_ids: [inbox_members[3].user_id,
inbox_members[2].user_id]).available_agent).to eq inbox_members[2].user
expect(described_class.new(inbox: inbox,
allowed_member_ids: [inbox_members[3].user_id,
inbox_members[2].user_id]).available_agent).to eq inbox_members[3].user
expect(round_robin_manage_service.send(:queue)).to eq(expected_queue)
end
it 'will get union of priority list and allowed_member_ids and move it to the end of the queue' do
expected_queue = [inbox_members[3].user_id, inbox_members[4].user_id, inbox_members[2].user_id, inbox_members[1].user_id,
inbox_members[0].user_id].map(&:to_s)
# prority list will be ids in string, since thats what redis supplies to us
expect(described_class.new(inbox: inbox,
allowed_member_ids: [inbox_members[3].user_id,
inbox_members[2].user_id])
.available_agent(
priority_list: [inbox_members[3].user_id.to_s]
)).to eq inbox_members[3].user
expect(round_robin_manage_service.send(:queue)).to eq(expected_queue)
end
end
end
end