Chatwoot/app/services/message_templates/hook_execution_service.rb
Sojan Jose 432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30

36 lines
995 B
Ruby

class MessageTemplates::HookExecutionService
pattr_initialize [:message!]
def perform
return if inbox.agent_bot_inbox&.active?
::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect?
end
private
delegate :inbox, :conversation, to: :message
delegate :contact, to: :conversation
def first_message_from_contact?
conversation.messages.outgoing.count.zero? && conversation.messages.template.count.zero?
end
def should_send_greeting?
first_message_from_contact? && conversation.inbox.greeting_enabled?
end
def email_collect_was_sent?
conversation.messages.where(content_type: 'input_email').present?
end
def should_send_email_collect?
!contact_has_email? && conversation.inbox.web_widget? && !email_collect_was_sent?
end
def contact_has_email?
contact.email
end
end