259 lines
10 KiB
JSON
259 lines
10 KiB
JSON
{
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"CONVERSATION": {
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"SELECT_A_CONVERSATION": "Please select a conversation from left pane",
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"CSAT_REPLY_MESSAGE": "Please rate the conversation",
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"404": "Sorry, we cannot find the conversation. Please try again",
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"SWITCH_VIEW_LAYOUT": "Switch the layout",
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"DASHBOARD_APP_TAB_MESSAGES": "Messages",
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"UNVERIFIED_SESSION": "The identity of this user is not verified",
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"NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
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"NO_MESSAGE_2": " to send a message to your page!",
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"NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
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"NO_INBOX_2": " to get started",
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"NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
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"SEARCH_MESSAGES": "Search for messages in conversations",
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"SEARCH": {
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"TITLE": "Search messages",
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"RESULT_TITLE": "Search Results",
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"LOADING_MESSAGE": "Crunching data...",
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"PLACEHOLDER": "Type any text to search messages",
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"NO_MATCHING_RESULTS": "No results found."
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},
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"UNREAD_MESSAGES": "Unread Messages",
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"UNREAD_MESSAGE": "Unread Message",
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"CLICK_HERE": "Click here",
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"LOADING_INBOXES": "Loading inboxes",
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"LOADING_CONVERSATIONS": "Loading Conversations",
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"CANNOT_REPLY": "You cannot reply due to",
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"24_HOURS_WINDOW": "24 hour message window restriction",
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"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
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"ASSIGN_TO_ME": "Assign to me",
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"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
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"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
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"SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
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"REPLYING_TO": "You are replying to:",
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"REMOVE_SELECTION": "Remove Selection",
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"DOWNLOAD": "Download",
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"UNKNOWN_FILE_TYPE": "Unknown File",
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"UPLOADING_ATTACHMENTS": "Uploading attachments...",
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"SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
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"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
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"NO_RESPONSE": "No response",
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"RATING_TITLE": "Rating",
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"FEEDBACK_TITLE": "Feedback",
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"HEADER": {
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"RESOLVE_ACTION": "Resolve",
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"REOPEN_ACTION": "Reopen",
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"OPEN_ACTION": "Open",
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"OPEN": "More",
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"CLOSE": "Close",
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"DETAILS": "details",
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"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
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"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
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},
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"RESOLVE_DROPDOWN": {
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"MARK_PENDING": "Mark as pending",
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"SNOOZE": {
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"TITLE": "Snooze until",
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"NEXT_REPLY": "Next reply",
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"TOMORROW": "Tomorrow",
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"NEXT_WEEK": "Next week"
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}
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},
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"CARD_CONTEXT_MENU": {
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"PENDING": "Mark as pending",
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"RESOLVED": "Mark as resolved",
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"REOPEN": "Reopen conversation",
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"SNOOZE": {
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"TITLE": "Snooze",
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"NEXT_REPLY": "Until next reply",
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"TOMORROW": "Until tomorrow",
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"NEXT_WEEK": "Until next week"
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},
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"ASSIGN_AGENT": "Assign agent",
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"ASSIGN_LABEL": "Assign label",
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"AGENTS_LOADING": "Loading agents...",
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"ASSIGN_TEAM": "Assign team",
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"API": {
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"AGENT_ASSIGNMENT": {
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"SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
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"FAILED": "Couldn't assign agent. Please try again."
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},
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"LABEL_ASSIGNMENT": {
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"SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
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"FAILED": "Couldn't assign label. Please try again."
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},
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"TEAM_ASSIGNMENT": {
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"SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
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"FAILED": "Couldn't assign team. Please try again."
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}
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}
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},
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"FOOTER": {
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"MESSAGE_SIGN_TOOLTIP": "Message signature",
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"ENABLE_SIGN_TOOLTIP": "Enable signature",
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"DISABLE_SIGN_TOOLTIP": "Disable signature",
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"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
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"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
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"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
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"CLICK_HERE": "Click here to update"
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},
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"REPLYBOX": {
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"REPLY": "Reply",
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"PRIVATE_NOTE": "Private Note",
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"SEND": "Send",
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"CREATE": "Add Note",
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"TWEET": "Tweet",
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"TIP_FORMAT_ICON": "Show rich text editor",
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"TIP_EMOJI_ICON": "Show emoji selector",
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"TIP_ATTACH_ICON": "Attach files",
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"TIP_AUDIORECORDER_ICON": "Record audio",
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"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
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"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
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"DRAG_DROP": "Drag and drop here to attach",
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"START_AUDIO_RECORDING": "Start audio recording",
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"STOP_AUDIO_RECORDING": "Stop audio recording",
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"": "",
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"EMAIL_HEAD": {
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"ADD_BCC": "Add bcc",
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"CC": {
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"LABEL": "CC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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},
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"BCC": {
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"LABEL": "BCC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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}
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}
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},
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"VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
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"CHANGE_STATUS": "Conversation status changed",
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"CHANGE_STATUS_FAILED": "Conversation status change failed",
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"CHANGE_AGENT": "Conversation Assignee changed",
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"CHANGE_AGENT_FAILED": "Assignee change failed",
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"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
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"ASSIGN_LABEL_FAILED": "Label assignment failed",
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"CHANGE_TEAM": "Conversation team changed",
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"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
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"MESSAGE_ERROR": "Unable to send this message, please try again later",
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"SENT_BY": "Sent by:",
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"BOT": "Bot",
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"SEND_FAILED": "Couldn't send message! Try again",
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"TRY_AGAIN": "retry",
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"ASSIGNMENT": {
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"SELECT_AGENT": "Select Agent",
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"REMOVE": "Remove",
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"ASSIGN": "Assign"
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},
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"CONTEXT_MENU": {
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"COPY": "Copy",
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"DELETE": "Delete",
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"CREATE_A_CANNED_RESPONSE": "Add to canned responses"
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}
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},
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"EMAIL_TRANSCRIPT": {
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"TITLE": "Send conversation transcript",
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"DESC": "Send a copy of the conversation transcript to the specified email address",
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"SUBMIT": "Submit",
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"CANCEL": "Cancel",
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"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
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"SEND_EMAIL_ERROR": "There was an error, please try again",
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"FORM": {
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"SEND_TO_CONTACT": "Send the transcript to the customer",
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"SEND_TO_AGENT": "Send the transcript to the assigned agent",
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"SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
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"EMAIL": {
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"PLACEHOLDER": "Enter an email address",
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"ERROR": "Please enter a valid email address"
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}
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}
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},
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"ONBOARDING": {
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"TITLE": "Hey 👋, Welcome to %{installationName}!",
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"DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
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"READ_LATEST_UPDATES": "Read our latest updates",
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"ALL_CONVERSATION": {
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"TITLE": "All your conversations in one place",
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"DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
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},
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"TEAM_MEMBERS": {
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"TITLE": "Invite your team members",
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"DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
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"NEW_LINK": "Click here to invite a team member"
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},
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"INBOXES": {
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"TITLE": "Connect Inboxes",
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"DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
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"NEW_LINK": "Click here to create an inbox"
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},
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"LABELS": {
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"TITLE": "Organize conversations with labels",
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"DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
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"NEW_LINK": "Click here to create tags"
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}
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},
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"CONVERSATION_SIDEBAR": {
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"ASSIGNEE_LABEL": "Assigned Agent",
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"SELF_ASSIGN": "Assign to me",
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"TEAM_LABEL": "Assigned Team",
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"SELECT": {
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"PLACEHOLDER": "None"
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},
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"ACCORDION": {
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"CONTACT_DETAILS": "Contact Details",
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"CONVERSATION_ACTIONS": "Conversation Actions",
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"CONVERSATION_LABELS": "Conversation Labels",
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"CONVERSATION_INFO": "Conversation Information",
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"CONTACT_ATTRIBUTES": "Contact Attributes",
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"PREVIOUS_CONVERSATION": "Previous Conversations",
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"MACROS": "Macros"
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}
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},
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"CONVERSATION_CUSTOM_ATTRIBUTES": {
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"ADD_BUTTON_TEXT": "Create attribute",
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"UPDATE": {
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"SUCCESS": "Attribute updated successfully",
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"ERROR": "Unable to update attribute. Please try again later"
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},
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"ADD": {
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"TITLE": "Add",
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"SUCCESS": "Attribute added successfully",
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"ERROR": "Unable to add attribute. Please try again later"
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},
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"DELETE": {
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"SUCCESS": "Attribute deleted successfully",
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"ERROR": "Unable to delete attribute. Please try again later"
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},
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"ATTRIBUTE_SELECT": {
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"TITLE": "Add attributes",
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"PLACEHOLDER": "Search attributes",
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"NO_RESULT": "No attributes found"
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}
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},
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"EMAIL_HEADER": {
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"FROM": "From",
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"TO": "To",
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"BCC": "Bcc",
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"CC": "Cc",
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"SUBJECT": "Subject"
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},
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"CONVERSATION_WATCHERS": {
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"SIDEBAR_TITLE": "Conversation watchers",
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"NO_RECORDS_FOUND": "No results found",
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"ADD_WATCHERS": "Select watchers",
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"REMANING_WATCHERS_TEXT": "+%{count} others",
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"REMANING_WATCHER_TEXT": "+%{count} other",
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"TOTAL_WATCHERS_TEXT": "%{count} people are watching.",
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"TOTAL_WATCHER_TEXT": "%{count} person is watching.",
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"NO_WATCHERS_TEXT": "No one is watching!.",
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"WATCH_CONVERSATION": "Watch conversation",
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"YOU_ARE_WATCHING": "You are watching this",
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"API": {
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"ERROR_MESSAGE": "Could not update, try again!",
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"SUCCESS_MESSAGE": "Watchers updated!"
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}
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}
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}
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