b05d06a28a
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages. demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef fixes: #4975 Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
148 lines
4.3 KiB
Ruby
148 lines
4.3 KiB
Ruby
class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
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include Api::V1::InboxesHelper
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before_action :fetch_inbox, except: [:index, :create]
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before_action :fetch_agent_bot, only: [:set_agent_bot]
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before_action :validate_limit, only: [:create]
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# we are already handling the authorization in fetch inbox
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before_action :check_authorization, except: [:show]
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def index
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@inboxes = policy_scope(Current.account.inboxes.order_by_name.includes(:channel, { avatar_attachment: [:blob] }))
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end
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def show; end
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# Deprecated: This API will be removed in 2.7.0
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def assignable_agents
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@assignable_agents = (Current.account.users.where(id: @inbox.members.select(:user_id)) + Current.account.administrators).uniq
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end
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def campaigns
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@campaigns = @inbox.campaigns
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end
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def avatar
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@inbox.avatar.attachment.destroy! if @inbox.avatar.attached?
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head :ok
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end
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def create
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ActiveRecord::Base.transaction do
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channel = create_channel
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@inbox = Current.account.inboxes.build(
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{
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name: inbox_name(channel),
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channel: channel
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}.merge(
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permitted_params.except(:channel)
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)
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)
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@inbox.save!
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end
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end
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def update
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@inbox.update!(permitted_params.except(:channel))
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update_inbox_working_hours
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channel_attributes = get_channel_attributes(@inbox.channel_type)
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# Inbox update doesn't necessarily need channel attributes
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return if permitted_params(channel_attributes)[:channel].blank?
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if @inbox.inbox_type == 'Email'
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begin
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validate_email_channel(channel_attributes)
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rescue StandardError => e
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render json: { message: e }, status: :unprocessable_entity and return
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end
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@inbox.channel.reauthorized!
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end
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@inbox.channel.update!(permitted_params(channel_attributes)[:channel])
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update_channel_feature_flags
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end
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def update_inbox_working_hours
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@inbox.update_working_hours(params.permit(working_hours: Inbox::OFFISABLE_ATTRS)[:working_hours]) if params[:working_hours]
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end
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def agent_bot
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@agent_bot = @inbox.agent_bot
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end
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def set_agent_bot
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if @agent_bot
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agent_bot_inbox = @inbox.agent_bot_inbox || AgentBotInbox.new(inbox: @inbox)
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agent_bot_inbox.agent_bot = @agent_bot
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agent_bot_inbox.save!
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elsif @inbox.agent_bot_inbox.present?
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@inbox.agent_bot_inbox.destroy!
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end
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head :ok
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end
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def destroy
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@inbox.destroy!
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head :ok
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end
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private
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def fetch_inbox
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@inbox = Current.account.inboxes.find(params[:id])
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authorize @inbox, :show?
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end
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def fetch_agent_bot
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@agent_bot = AgentBot.find(params[:agent_bot]) if params[:agent_bot]
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end
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def create_channel
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return unless %w[web_widget api email line telegram whatsapp sms].include?(permitted_params[:channel][:type])
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account_channels_method.create!(permitted_params(channel_type_from_params::EDITABLE_ATTRS)[:channel].except(:type))
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end
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def update_channel_feature_flags
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return unless @inbox.web_widget?
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return unless permitted_params(Channel::WebWidget::EDITABLE_ATTRS)[:channel].key? :selected_feature_flags
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@inbox.channel.selected_feature_flags = permitted_params(Channel::WebWidget::EDITABLE_ATTRS)[:channel][:selected_feature_flags]
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@inbox.channel.save!
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end
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def inbox_attributes
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[:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
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:enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,
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:lock_to_single_conversation]
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end
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def permitted_params(channel_attributes = [])
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params.permit(
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*inbox_attributes,
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channel: [:type, *channel_attributes]
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)
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end
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def channel_type_from_params
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{
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'web_widget' => Channel::WebWidget,
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'api' => Channel::Api,
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'email' => Channel::Email,
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'line' => Channel::Line,
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'telegram' => Channel::Telegram,
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'whatsapp' => Channel::Whatsapp,
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'sms' => Channel::Sms
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}[permitted_params[:channel][:type]]
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end
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def get_channel_attributes(channel_type)
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if channel_type.constantize.const_defined?(:EDITABLE_ATTRS)
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channel_type.constantize::EDITABLE_ATTRS.presence
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else
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[]
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end
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end
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end
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Api::V1::Accounts::InboxesController.prepend_mod_with('Api::V1::Accounts::InboxesController')
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