19 lines
874 B
JSON
19 lines
874 B
JSON
{
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"REPORT": {
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"HEADER": "Reports",
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"LOADING_CHART": "Loading chart data...",
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"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
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"METRICS": [
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{ "NAME": "Conversations", "KEY": "conversations_count", "DESC": "( Total )" },
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{ "NAME": "Incoming Messages", "KEY": "incoming_messages_count", "DESC": "( Total )" },
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{ "NAME": "Outgoing Messages", "KEY": "outgoing_messages_count", "DESC": "( Total )" },
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{ "NAME": "First response time", "KEY": "avg_first_response_time", "DESC": "( Avg )" },
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{ "NAME": "Resolution Time", "KEY": "avg_resolution_time", "DESC": "( Avg )" },
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{ "NAME": "Resolution Count", "KEY": "resolutions_count", "DESC": "( Total )" }
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],
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"DATE_RANGE": [
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{ "id": 0, "name": "Last 7 days" },
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{ "id": 1, "name": "Last 30 days" }
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]
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}
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}
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