78 lines
3.8 KiB
JSON
78 lines
3.8 KiB
JSON
{
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"MACROS": {
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"HEADER": "ماکروها",
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"HEADER_BTN_TXT": "افزودن ماکرو جدید",
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"HEADER_BTN_TXT_SAVE": "ذخیره ماکرو",
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"LOADING": "در حال گرفتن ماکروها",
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"SIDEBAR_TXT": "<p><b>Macros</b><p>A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click. When the agents run the macro, the actions would be performed sequentially in the order they are defined. Macros improve productivity and increase consistency in actions. </p><p>A macro can be helpful in 2 ways. </p><p><b>As an agent assist:</b> If an agent performs a set of actions multiple times, they can save it as a macro and execute all the actions together using a single click.</p><p><b>As an option to onboard a team member:</b> Every agent has to perform many different checks/actions during each conversation. Onboarding a new support team member will be easy if pre-defined macros are available on the account. Instead of describing each step in detail, the manager/team lead can point to the macros used in different scenarios.</p>",
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"ERROR": "مشکلی پیش آمد. لطفا دوباره تلاش کنید",
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"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
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"ADD": {
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"FORM": {
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"NAME": {
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"LABEL": "نام ماکرو",
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"PLACEHOLDER": "یک نام برای ماکرو خود وارد کنید",
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"ERROR": "نام برای ایجاد یک ماکرو مورد نیاز است"
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},
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"ACTIONS": {
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"LABEL": "عملیات"
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}
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},
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"API": {
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"SUCCESS_MESSAGE": "ماکرو با موفقیت اضافه شد",
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"ERROR_MESSAGE": "ایجاد ماکرو ممکن نیست، لطفا بعدا دوباره امتحان کنید"
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}
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},
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"LIST": {
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"TABLE_HEADER": [
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"نام",
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"ايجاد شده توسط",
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"آخرین به‌روزرسانی توسط",
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"Visibility"
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],
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"404": "هیچ ماکروی یافت نشد"
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},
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"DELETE": {
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"TOOLTIP": "حذف ماکرو",
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"CONFIRM": {
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"MESSAGE": "مطمئن هستید که حذف شود ",
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"YES": "بله، حذف شود",
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"NO": "خیر"
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},
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"API": {
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"SUCCESS_MESSAGE": "ماکرو با موفقیت حذف شد",
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"ERROR_MESSAGE": "هنگام حذف ماکرو خطایی رخ داد. لطفا بعدا دوباره امتحان کنید"
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}
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},
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"EDIT": {
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"TOOLTIP": "ویرایش ماکرو",
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"API": {
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"SUCCESS_MESSAGE": "ماکرو با موفقیت به‌روز شد",
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"ERROR_MESSAGE": "ماکرو به‌روزرسانی نشد، لطفا بعدا دوباره امتحان کنید"
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}
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},
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"EDITOR": {
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"START_FLOW": "Start Flow",
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"END_FLOW": "End Flow",
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"LOADING": "در حال گرفتن ماکرو",
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"ADD_BTN_TOOLTIP": "Add new action",
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"DELETE_BTN_TOOLTIP": "Delete Action",
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"VISIBILITY": {
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"LABEL": "Macro Visibility",
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"GLOBAL": {
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"LABEL": "عمومی",
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"DESCRIPTION": "This macro is available publicly for all agents in this account."
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},
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"PERSONAL": {
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"LABEL": "خصوصی",
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"DESCRIPTION": "This macro will be private to you and not be available to others."
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}
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}
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},
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"EXECUTE": {
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"BUTTON_TOOLTIP": "اجرا کردن",
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"PREVIEW": "پیش‌نمایش ماکرو",
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"EXECUTED_SUCCESSFULLY": "ماکرو با موفقیت اجرا شد"
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}
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}
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}
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