Chatwoot/app/services/contacts/contactable_inboxes_service.rb
2022-02-03 15:22:13 -08:00

73 lines
2 KiB
Ruby

class Contacts::ContactableInboxesService
pattr_initialize [:contact!]
def get
account = contact.account
account.inboxes.filter_map { |inbox| get_contactable_inbox(inbox) }
end
private
def get_contactable_inbox(inbox)
case inbox.channel_type
when 'Channel::TwilioSms'
twilio_contactable_inbox(inbox)
when 'Channel::Whatsapp'
whatsapp_contactable_inbox(inbox)
when 'Channel::Sms'
sms_contactable_inbox(inbox)
when 'Channel::Email'
email_contactable_inbox(inbox)
when 'Channel::Api'
api_contactable_inbox(inbox)
when 'Channel::WebWidget'
website_contactable_inbox(inbox)
end
end
def website_contactable_inbox(inbox)
latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
return unless latest_contact_inbox
# FIXME : change this when multiple conversations comes in
return if latest_contact_inbox.conversations.present?
{ source_id: latest_contact_inbox.source_id, inbox: inbox }
end
def api_contactable_inbox(inbox)
latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
source_id = latest_contact_inbox&.source_id || SecureRandom.uuid
{ source_id: source_id, inbox: inbox }
end
def email_contactable_inbox(inbox)
return unless @contact.email
{ source_id: @contact.email, inbox: inbox }
end
def whatsapp_contactable_inbox(inbox)
return unless @contact.phone_number
# Remove the plus since thats the format 360 dialog uses
{ source_id: @contact.phone_number.delete('+'), inbox: inbox }
end
def sms_contactable_inbox(inbox)
return unless @contact.phone_number
{ source_id: @contact.phone_number, inbox: inbox }
end
def twilio_contactable_inbox(inbox)
return if @contact.phone_number.blank?
case inbox.channel.medium
when 'sms'
{ source_id: @contact.phone_number, inbox: inbox }
when 'whatsapp'
{ source_id: "whatsapp:#{@contact.phone_number}", inbox: inbox }
end
end
end