42e83de5b0
- assignment messages when the conversation team is changed - change assignee based on team - move round-robin and assignee logic to concerns
36 lines
1 KiB
Ruby
36 lines
1 KiB
Ruby
# frozen_string_literal: true
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module Events::Types
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### Installation Events ###
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# account events
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ACCOUNT_CREATED = 'account.created'
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#### Account Events ###
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# channel events
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WEBWIDGET_TRIGGERED = 'webwidget.triggered'
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# conversation events
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CONVERSATION_CREATED = 'conversation.created'
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CONVERSATION_READ = 'conversation.read'
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CONVERSATION_OPENED = 'conversation.opened'
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CONVERSATION_RESOLVED = 'conversation.resolved'
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CONVERSATION_LOCK_TOGGLE = 'conversation.lock_toggle'
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CONVERSATION_CONTACT_CHANGED = 'conversation.contact_changed'
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ASSIGNEE_CHANGED = 'assignee.changed'
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TEAM_CHANGED = 'team.changed'
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CONVERSATION_TYPING_ON = 'conversation.typing_on'
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CONVERSATION_TYPING_OFF = 'conversation.typing_off'
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# message events
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MESSAGE_CREATED = 'message.created'
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FIRST_REPLY_CREATED = 'first.reply.created'
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MESSAGE_UPDATED = 'message.updated'
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# contact events
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CONTACT_CREATED = 'contact.created'
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CONTACT_UPDATED = 'contact.updated'
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# agent events
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AGENT_ADDED = 'agent.added'
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AGENT_REMOVED = 'agent.removed'
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end
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