Chatwoot/app/controllers/api/v1/accounts/conversations_controller.rb
Sojan Jose d955d8e7dc
feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30

132 lines
3.6 KiB
Ruby

class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseController
include Events::Types
include DateRangeHelper
before_action :conversation, except: [:index, :meta, :search, :create]
before_action :contact_inbox, only: [:create]
def index
result = conversation_finder.perform
@conversations = result[:conversations]
@conversations_count = result[:count]
end
def meta
result = conversation_finder.perform
@conversations_count = result[:count]
end
def search
result = conversation_finder.perform
@conversations = result[:conversations]
@conversations_count = result[:count]
end
def create
ActiveRecord::Base.transaction do
@conversation = ::Conversation.create!(conversation_params)
Messages::MessageBuilder.new(Current.user, @conversation, params[:message]).perform if params[:message].present?
end
end
def show; end
def mute
@conversation.mute!
head :ok
end
def unmute
@conversation.unmute!
head :ok
end
def transcript
render json: { error: 'email param missing' }, status: :unprocessable_entity and return if params[:email].blank?
ConversationReplyMailer.with(account: @conversation.account).conversation_transcript(@conversation, params[:email])&.deliver_later
head :ok
end
def toggle_status
if params[:status]
set_conversation_status
@status = @conversation.save!
else
@status = @conversation.toggle_status
end
end
def toggle_typing_status
case params[:typing_status]
when 'on'
trigger_typing_event(CONVERSATION_TYPING_ON)
when 'off'
trigger_typing_event(CONVERSATION_TYPING_OFF)
end
head :ok
end
def update_last_seen
@conversation.agent_last_seen_at = DateTime.now.utc
@conversation.save!
end
private
def set_conversation_status
status = params[:status] == 'bot' ? 'pending' : params[:status]
@conversation.status = status
@conversation.snoozed_until = parse_date_time(params[:snoozed_until].to_s) if params[:snoozed_until]
end
def trigger_typing_event(event)
user = current_user.presence || @resource
Rails.configuration.dispatcher.dispatch(event, Time.zone.now, conversation: @conversation, user: user)
end
def conversation
@conversation ||= Current.account.conversations.find_by!(display_id: params[:id])
authorize @conversation.inbox, :show?
end
def contact_inbox
@contact_inbox = build_contact_inbox
@contact_inbox ||= ::ContactInbox.find_by!(source_id: params[:source_id])
authorize @contact_inbox.inbox, :show?
end
def build_contact_inbox
return if params[:contact_id].blank? || params[:inbox_id].blank?
inbox = Current.account.inboxes.find(params[:inbox_id])
authorize inbox, :show?
ContactInboxBuilder.new(
contact_id: params[:contact_id],
inbox_id: inbox.id,
source_id: params[:source_id]
).perform
end
def conversation_params
additional_attributes = params[:additional_attributes]&.permit! || {}
status = params[:status].present? ? { status: params[:status] } : {}
# TODO: temporary fallback for the old bot status in conversation, we will remove after couple of releases
status = { status: 'pending' } if status[:status] == 'bot'
{
account_id: Current.account.id,
inbox_id: @contact_inbox.inbox_id,
contact_id: @contact_inbox.contact_id,
contact_inbox_id: @contact_inbox.id,
additional_attributes: additional_attributes,
snoozed_until: params[:snoozed_until]
}.merge(status)
end
def conversation_finder
@conversation_finder ||= ConversationFinder.new(current_user, params)
end
end