12 lines
475 B
Text
12 lines
475 B
Text
<% headers = [
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I18n.t('reports.agent_csv.agent_name'),
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I18n.t('reports.agent_csv.conversations_count'),
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I18n.t('reports.agent_csv.avg_first_response_time'),
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I18n.t('reports.agent_csv.avg_resolution_time')
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]
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%>
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<%= CSV.generate_line headers -%>
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<% @report_data.each do |row| %>
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<%= CSV.generate_line row -%>
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<% end %>
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<%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>
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