class MessageTemplates::HookExecutionService pattr_initialize [:message!] def perform return if inbox.agent_bot_inbox&.active? ::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message? # TODO: let's see whether this is needed and remove this and related logic if not #::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting? ::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect? end private delegate :inbox, :conversation, to: :message delegate :contact, to: :conversation def should_send_out_of_office_message? inbox.out_of_office? && conversation.messages.today.template.empty? && inbox.out_of_office_message.present? end def first_message_from_contact? conversation.messages.outgoing.count.zero? && conversation.messages.template.count.zero? end def should_send_greeting? first_message_from_contact? && inbox.greeting_enabled? && inbox.greeting_message.present? end def email_collect_was_sent? conversation.messages.where(content_type: 'input_email').present? end def should_send_email_collect? !contact_has_email? && inbox.web_widget? && !email_collect_was_sent? end def contact_has_email? contact.email end end