/* eslint no-console: 0 */ /* eslint no-param-reassign: 0 */ /* eslint no-shadow: 0 */ import compareAsc from 'date-fns/compareAsc'; import fromUnixTime from 'date-fns/fromUnixTime'; import * as types from '../mutation-types'; import Report from '../../api/reports'; const state = { fetchingStatus: false, reportData: [], accountReport: { isFetching: false, data: [], }, accountSummary: { avg_first_response_time: 0, avg_resolution_time: 0, conversations_count: 0, incoming_messages_count: 0, outgoing_messages_count: 0, resolutions_count: 0, }, }; const getters = { getAccountReports(_state) { return _state.accountReport; }, getAccountSummary(_state) { return _state.accountSummary; }, }; export const actions = { fetchAccountReport({ commit }, reportObj) { commit(types.default.TOGGLE_ACCOUNT_REPORT_LOADING, true); Report.getReports( reportObj.metric, reportObj.from, reportObj.to, reportObj.type, reportObj.id ).then(accountReport => { let { data } = accountReport; data = data.filter( el => compareAsc(new Date(), fromUnixTime(el.timestamp)) > -1 ); if ( reportObj.metric === 'avg_first_response_time' || reportObj.metric === 'avg_resolution_time' ) { data = data.map(element => { /* eslint-disable operator-assignment */ element.value = (element.value / 3600).toFixed(2); return element; }); } commit(types.default.SET_ACCOUNT_REPORTS, data); commit(types.default.TOGGLE_ACCOUNT_REPORT_LOADING, false); }); }, fetchAccountSummary({ commit }, reportObj) { Report.getSummary( reportObj.from, reportObj.to, reportObj.type, reportObj.id ) .then(accountSummary => { commit(types.default.SET_ACCOUNT_SUMMARY, accountSummary.data); }) .catch(() => { commit(types.default.TOGGLE_ACCOUNT_REPORT_LOADING, false); }); }, downloadAgentReports(_, reportObj) { return Report.getAgentReports(reportObj.from, reportObj.to) .then(response => { let csvContent = 'data:text/csv;charset=utf-8,' + response.data; var encodedUri = encodeURI(csvContent); var downloadLink = document.createElement('a'); downloadLink.href = encodedUri; downloadLink.download = reportObj.fileName; document.body.appendChild(downloadLink); downloadLink.click(); document.body.removeChild(downloadLink); }) .catch(error => { console.error(error); }); }, downloadLabelReports(_, reportObj) { return Report.getLabelReports(reportObj.from, reportObj.to) .then(response => { let csvContent = 'data:text/csv;charset=utf-8,' + response.data; var encodedUri = encodeURI(csvContent); var downloadLink = document.createElement('a'); downloadLink.href = encodedUri; downloadLink.download = reportObj.fileName; document.body.appendChild(downloadLink); downloadLink.click(); document.body.removeChild(downloadLink); }) .catch(error => { console.error(error); }); }, downloadInboxReports(_, reportObj) { return Report.getInboxReports(reportObj.from, reportObj.to) .then(response => { let csvContent = 'data:text/csv;charset=utf-8,' + response.data; var encodedUri = encodeURI(csvContent); var downloadLink = document.createElement('a'); downloadLink.href = encodedUri; downloadLink.download = reportObj.fileName; document.body.appendChild(downloadLink); downloadLink.click(); // document.body.removeChild(downloadLink); }) .catch(error => { console.error(error); }); }, }; const mutations = { [types.default.SET_ACCOUNT_REPORTS](_state, accountReport) { _state.accountReport.data = accountReport; }, [types.default.TOGGLE_ACCOUNT_REPORT_LOADING](_state, flag) { _state.accountReport.isFetching = flag; }, [types.default.SET_ACCOUNT_SUMMARY](_state, summaryData) { _state.accountSummary = summaryData; // Average First Response Time let avgFirstResTimeInHr = 0; if (summaryData.avg_first_response_time) { avgFirstResTimeInHr = ( summaryData.avg_first_response_time / 3600 ).toFixed(2); avgFirstResTimeInHr = `${avgFirstResTimeInHr} Hr`; } // Average Resolution Time let avgResolutionTimeInHr = 0; if (summaryData.avg_resolution_time) { avgResolutionTimeInHr = (summaryData.avg_resolution_time / 3600).toFixed( 2 ); avgResolutionTimeInHr = `${avgResolutionTimeInHr} Hr`; } _state.accountSummary.avg_first_response_time = avgFirstResTimeInHr; _state.accountSummary.avg_resolution_time = avgResolutionTimeInHr; }, }; export default { state, getters, actions, mutations, };