require 'rails_helper' describe Integrations::Dialogflow::ProcessorService do let(:account) { create(:account) } let(:inbox) { create(:inbox, account: account) } let(:hook) { create(:integrations_hook, :dialogflow, inbox: inbox, account: account) } let(:conversation) { create(:conversation, account: account, status: :pending) } let(:message) { create(:message, account: account, conversation: conversation) } let(:event_name) { 'message.created' } let(:event_data) { { message: message } } let(:dialogflow_text_double) { double } describe '#perform' do let(:dialogflow_service) { double } let(:dialogflow_response) do ActiveSupport::HashWithIndifferentAccess.new( fulfillment_messages: [ { text: dialogflow_text_double } ] ) end let(:processor) { described_class.new(event_name: event_name, hook: hook, event_data: event_data) } before do allow(dialogflow_service).to receive(:query_result).and_return(dialogflow_response) allow(processor).to receive(:get_response).and_return(dialogflow_service) allow(dialogflow_text_double).to receive(:to_h).and_return({ text: ['hello payload'] }) end context 'when valid message and dialogflow returns fullfillment text' do it 'creates the response message' do processor.perform expect(conversation.reload.messages.last.content).to eql('hello payload') end end context 'when dialogflow returns fullfillment text to be empty' do let(:dialogflow_response) do ActiveSupport::HashWithIndifferentAccess.new( fulfillment_messages: [{ payload: { content: 'hello payload random' } }] ) end it 'creates the response message based on fulfillment messages' do processor.perform expect(conversation.reload.messages.last.content).to eql('hello payload random') end end context 'when dialogflow returns action' do let(:dialogflow_response) do ActiveSupport::HashWithIndifferentAccess.new( fulfillment_messages: [{ payload: { action: 'handoff' } }] ) end it 'handsoff the conversation to agent' do processor.perform expect(conversation.status).to eql('open') end end context 'when dialogflow returns action and messages if available' do let(:dialogflow_response) do ActiveSupport::HashWithIndifferentAccess.new( fulfillment_messages: [{ payload: { action: 'handoff' } }, { text: dialogflow_text_double }] ) end it 'handsoff the conversation to agent' do processor.perform expect(conversation.reload.status).to eql('open') expect(conversation.messages.last.content).to eql('hello payload') end end context 'when dialogflow returns resolve action' do let(:dialogflow_response) do ActiveSupport::HashWithIndifferentAccess.new( fulfillment_messages: [{ payload: { action: 'resolve' } }, { text: dialogflow_text_double }] ) end it 'resolves the conversation without moving it to an agent' do processor.perform expect(conversation.reload.status).to eql('resolved') expect(conversation.messages.last.content).to eql('hello payload') end end context 'when conversation is not bot' do let(:conversation) { create(:conversation, account: account, status: :open) } it 'returns nil' do expect(processor.perform).to be_nil end end context 'when message is private' do let(:message) { create(:message, account: account, conversation: conversation, private: true) } it 'returns nil' do expect(processor.perform).to be_nil end end context 'when message updated' do let(:message) do create(:message, account: account, conversation: conversation, private: true, submitted_values: [{ 'title' => 'Support', 'value' => 'selected_gas' }]) end let(:event_name) { 'message.updated' } it 'returns submitted value for message content' do expect(processor.send(:message_content, message)).to eql('selected_gas') end end end end