{ "REPORT": { "HEADER": "Laporan", "LOADING_CHART": "Memuat data grafik...", "NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.", "DOWNLOAD_AGENT_REPORTS": "Unduh laporan agen", "METRICS": { "CONVERSATIONS": { "NAME": "Percakapan", "DESC": "( Total )" }, "INCOMING_MESSAGES": { "NAME": "Pesan Masuk", "DESC": "( Total )" }, "OUTGOING_MESSAGES": { "NAME": "Pesan Keluar", "DESC": "( Total )" }, "FIRST_RESPONSE_TIME": { "NAME": "Waktu respons pertama", "DESC": "( Rata-Rata )" }, "RESOLUTION_TIME": { "NAME": "Waktu Penyelesaian", "DESC": "( Rata-Rata )" }, "RESOLUTION_COUNT": { "NAME": "Jumlah Terselesaikan", "DESC": "( Total )" } }, "DATE_RANGE": [ { "id": 0, "name": "7 hari terakhir" }, { "id": 1, "name": "30 hari terakhir" }, { "id": 2, "name": "3 bulan terakhir" }, { "id": 3, "name": "6 bulan terakhir" }, { "id": 4, "name": "Tahun terakhir" } ] } }