{ "TEAMS_SETTINGS": { "NEW_TEAM": "建立新團隊", "HEADER": "團隊", "SIDEBAR_TXT": "

Teams

Teams let you organize your agents into groups based on their responsibilities.
A user can be part of multiple teams. You can assign conversations to a team when you are working collaboratively.

", "LIST": { "404": "There are no teams created on this account.", "EDIT_TEAM": "編輯團隊" }, "CREATE_FLOW": { "CREATE": { "TITLE": "建立一個新團隊", "DESC": "Add a title and description to your new team." }, "AGENTS": { "BUTTON_TEXT": "將客服加入團隊", "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation." }, "WIZARD": [ { "title": "建立", "route": "settings_teams_new", "body": "Create a new team of agents." }, { "title": "建立客服", "route": "settings_teams_add_agents", "body": "將客服加入團隊" }, { "title": "完成", "route": "settings_teams_finish", "body": "您已設定狀態為離開" } ] }, "EDIT_FLOW": { "CREATE": { "TITLE": "編輯團隊詳細資訊", "DESC": "Edit title and description to your team.", "BUTTON_TEXT": "更新團隊" }, "AGENTS": { "BUTTON_TEXT": "更新團隊客服", "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "Add Agents to your newly created team. All the added agents will be notified when a conversation is assigned to this team." }, "WIZARD": [ { "title": "團隊詳細資訊", "route": "settings_teams_edit", "body": "Change name, description and other details." }, { "title": "編輯客服", "route": "settings_teams_edit_members", "body": "Edit agents in your team." }, { "title": "完成", "route": "settings_teams_edit_finish", "body": "您已設定狀態為離開" } ] }, "TEAM_FORM": { "ERROR_MESSAGE": "Couldn't save the team details. Try again." }, "AGENTS": { "AGENT": "客服", "EMAIL": "電子信箱", "BUTTON_TEXT": "新增客服", "ADD_AGENTS": "正在將客服加入到你的團隊...", "SELECT": "選擇", "SELECT_ALL": "選取所有客服", "SELECTED_COUNT": "%{selected} out of %{total} agents selected." }, "ADD": { "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation.", "SELECT": "選擇", "SELECT_ALL": "選取所有克服", "SELECTED_COUNT": "%{selected} out of %{total} agents selected.", "BUTTON_TEXT": "新增客服", "AGENT_VALIDATION_ERROR": "Select atleaset one agent." }, "FINISH": { "TITLE": "你的團隊已經準備好了", "MESSAGE": "You can now collaborate as a team on conversations. Happy supporting ", "BUTTON_TEXT": "完成" }, "DELETE": { "BUTTON_TEXT": "刪除", "API": { "SUCCESS_MESSAGE": "團隊刪除成功", "ERROR_MESSAGE": "無法刪除團隊,請再試一次" }, "CONFIRM": { "TITLE": "確定要刪除 - %{teamName} ?", "MESSAGE": "Deleting the team will remove the team assignment from the conversations assigned to this team.", "YES": "刪除 ", "NO": "取消" } }, "SETTINGS": "設定", "FORM": { "UPDATE": "更新團隊", "CREATE": "建立團隊", "NAME": { "LABEL": "團隊名稱", "PLACEHOLDER": "Example: Sales, Customer Support" }, "DESCRIPTION": { "LABEL": "團隊描述", "PLACEHOLDER": "對此團隊的簡短描述" }, "AUTO_ASSIGN": { "LABEL": "允許在團隊中自動指派" }, "SUBMIT_CREATE": "建立團隊" } } }