# == Schema Information # # Table name: contacts # # id :integer not null, primary key # additional_attributes :jsonb # custom_attributes :jsonb # email :string # identifier :string # last_activity_at :datetime # name :string # phone_number :string # pubsub_token :string # created_at :datetime not null # updated_at :datetime not null # account_id :integer not null # # Indexes # # index_contacts_on_account_id (account_id) # index_contacts_on_phone_number_and_account_id (phone_number,account_id) # index_contacts_on_pubsub_token (pubsub_token) UNIQUE # uniq_email_per_account_contact (email,account_id) UNIQUE # uniq_identifier_per_account_contact (identifier,account_id) UNIQUE # class Contact < ApplicationRecord # TODO: remove the pubsub_token attribute from this model in future. include Avatarable include AvailabilityStatusable include Labelable validates :account_id, presence: true validates :email, allow_blank: true, uniqueness: { scope: [:account_id], case_sensitive: false } validates :identifier, allow_blank: true, uniqueness: { scope: [:account_id] } validates :phone_number, allow_blank: true, uniqueness: { scope: [:account_id] }, format: { with: /\+[1-9]\d{1,14}\z/, message: 'should be in e164 format' } validates :name, length: { maximum: 255 } belongs_to :account has_many :conversations, dependent: :destroy_async has_many :contact_inboxes, dependent: :destroy_async has_many :csat_survey_responses, dependent: :destroy_async has_many :inboxes, through: :contact_inboxes has_many :messages, as: :sender, dependent: :destroy_async has_many :notes, dependent: :destroy_async before_validation :prepare_contact_attributes after_create_commit :dispatch_create_event, :ip_lookup after_update_commit :dispatch_update_event after_destroy_commit :dispatch_destroy_event scope :order_on_last_activity_at, lambda { |direction| order( Arel::Nodes::SqlLiteral.new( sanitize_sql_for_order("\"contacts\".\"last_activity_at\" #{direction} NULLS LAST") ) ) } scope :order_on_company_name, lambda { |direction| order( Arel::Nodes::SqlLiteral.new( sanitize_sql_for_order( "\"contacts\".\"additional_attributes\"->>'company_name' #{direction} NULLS LAST" ) ) ) } scope :order_on_city, lambda { |direction| order( Arel::Nodes::SqlLiteral.new( sanitize_sql_for_order( "\"contacts\".\"additional_attributes\"->>'city' #{direction} NULLS LAST" ) ) ) } scope :order_on_country_name, lambda { |direction| order( Arel::Nodes::SqlLiteral.new( sanitize_sql_for_order( "\"contacts\".\"additional_attributes\"->>'country' #{direction} NULLS LAST" ) ) ) } scope :order_on_name, lambda { |direction| order( Arel::Nodes::SqlLiteral.new( sanitize_sql_for_order( "CASE WHEN \"contacts\".\"name\" ~~* '^+\d*' THEN 'z' WHEN \"contacts\".\"name\" ~~* '^\b*' THEN 'z' ELSE LOWER(\"contacts\".\"name\") END #{direction}" ) ) ) } def get_source_id(inbox_id) contact_inboxes.find_by!(inbox_id: inbox_id).source_id end def push_event_data { additional_attributes: additional_attributes, custom_attributes: custom_attributes, email: email, id: id, identifier: identifier, name: name, phone_number: phone_number, pubsub_token: pubsub_token, thumbnail: avatar_url, type: 'contact' } end def webhook_data { id: id, name: name, avatar: avatar_url, type: 'contact', account: account.webhook_data } end def self.resolved_contacts where.not(email: [nil, '']).or( Current.account.contacts.where.not(phone_number: [nil, '']) ).or(Current.account.contacts.where.not(identifier: [nil, ''])) end private def ip_lookup return unless account.feature_enabled?('ip_lookup') ContactIpLookupJob.perform_later(self) end def prepare_contact_attributes prepare_email_attribute prepare_jsonb_attributes end def prepare_email_attribute # So that the db unique constraint won't throw error when email is '' self.email = email.present? ? email.downcase : nil end def prepare_jsonb_attributes self.additional_attributes = {} if additional_attributes.blank? self.custom_attributes = {} if custom_attributes.blank? end def dispatch_create_event Rails.configuration.dispatcher.dispatch(CONTACT_CREATED, Time.zone.now, contact: self) end def dispatch_update_event Rails.configuration.dispatcher.dispatch(CONTACT_UPDATED, Time.zone.now, contact: self) end def dispatch_destroy_event Rails.configuration.dispatcher.dispatch(CONTACT_DELETED, Time.zone.now, contact: self) end end