# == Schema Information # # Table name: users # # id :integer not null, primary key # availability :integer default("online") # confirmation_sent_at :datetime # confirmation_token :string # confirmed_at :datetime # current_sign_in_at :datetime # current_sign_in_ip :string # custom_attributes :jsonb # display_name :string # email :string # encrypted_password :string default(""), not null # last_sign_in_at :datetime # last_sign_in_ip :string # name :string not null # provider :string default("email"), not null # pubsub_token :string # remember_created_at :datetime # reset_password_sent_at :datetime # reset_password_token :string # sign_in_count :integer default(0), not null # tokens :json # ui_settings :jsonb # uid :string default(""), not null # unconfirmed_email :string # created_at :datetime not null # updated_at :datetime not null # # Indexes # # index_users_on_email (email) # index_users_on_pubsub_token (pubsub_token) UNIQUE # index_users_on_reset_password_token (reset_password_token) UNIQUE # index_users_on_uid_and_provider (uid,provider) UNIQUE # class User < ApplicationRecord include AccessTokenable include AvailabilityStatusable include Avatarable # Include default devise modules. include DeviseTokenAuth::Concerns::User include Pubsubable include Rails.application.routes.url_helpers include Reportable include SsoAuthenticatable devise :database_authenticatable, :registerable, :recoverable, :rememberable, :trackable, :validatable, :confirmable, :password_has_required_content enum availability: { online: 0, offline: 1, busy: 2 } # The validation below has been commented out as it does not # work because :validatable in devise overrides this. # validates_uniqueness_of :email, scope: :account_id validates :email, :name, presence: true validates_length_of :name, minimum: 1 has_many :account_users, dependent: :destroy has_many :accounts, through: :account_users accepts_nested_attributes_for :account_users has_many :assigned_conversations, foreign_key: 'assignee_id', class_name: 'Conversation', dependent: :nullify alias_attribute :conversations, :assigned_conversations has_many :csat_survey_responses, foreign_key: 'assigned_agent_id', dependent: :nullify has_many :inbox_members, dependent: :destroy has_many :inboxes, through: :inbox_members, source: :inbox has_many :messages, as: :sender has_many :invitees, through: :account_users, class_name: 'User', foreign_key: 'inviter_id', dependent: :nullify has_many :notifications, dependent: :destroy has_many :notification_settings, dependent: :destroy has_many :notification_subscriptions, dependent: :destroy has_many :team_members, dependent: :destroy has_many :teams, through: :team_members has_many :notes, dependent: :nullify has_many :custom_filters, dependent: :destroy before_validation :set_password_and_uid, on: :create after_save :update_presence_in_redis, if: :saved_change_to_availability? scope :order_by_full_name, -> { order('lower(name) ASC') } def send_devise_notification(notification, *args) devise_mailer.with(account: Current.account).send(notification, self, *args).deliver_later end def set_password_and_uid self.uid = email end def active_account_user account_users.order(active_at: :desc)&.first end def current_account_user account_users.find_by(account_id: Current.account.id) if Current.account end def available_name self[:display_name].presence || name end # Used internally for Chatwoot in Chatwoot def hmac_identifier hmac_key = GlobalConfig.get('CHATWOOT_INBOX_HMAC_KEY')['CHATWOOT_INBOX_HMAC_KEY'] return OpenSSL::HMAC.hexdigest('sha256', hmac_key, email) if hmac_key.present? '' end def account current_account_user&.account end def assigned_inboxes administrator? ? Current.account.inboxes : inboxes.where(account_id: Current.account.id) end def administrator? current_account_user&.administrator? end def agent? current_account_user&.agent? end def role current_account_user&.role end def inviter current_account_user&.inviter end def serializable_hash(options = nil) super(options).merge(confirmed: confirmed?) end def push_event_data { id: id, name: name, available_name: available_name, avatar_url: avatar_url, type: 'user', availability_status: availability_status, thumbnail: avatar_url } end def webhook_data { id: id, name: name, email: email, type: 'user' } end private def update_presence_in_redis accounts.each do |account| OnlineStatusTracker.set_status(account.id, id, availability) end end end