{
  "REPORT": {
    "HEADER": "报告",
    "LOADING_CHART": "正在载入图表数据...",
    "NO_ENOUGH_DATA": "我们没有收到足够的数据点来生成报告，请稍后再试。",
    "DOWNLOAD_AGENT_REPORTS": "下载客服报表",
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "会话",
        "DESC": "(总计)"
      },
      "INCOMING_MESSAGES": {
        "NAME": "收到的消息",
        "DESC": "(总计)"
      },
      "OUTGOING_MESSAGES": {
        "NAME": "发送的消息",
        "DESC": "(总计)"
      },
      "FIRST_RESPONSE_TIME": {
        "NAME": "首次响应时间",
        "DESC": "( 平均)"
      },
      "RESOLUTION_TIME": {
        "NAME": "解决时间",
        "DESC": "( 平均)"
      },
      "RESOLUTION_COUNT": {
        "NAME": "已解决的数量",
        "DESC": "(总计)"
      }
    },
    "DATE_RANGE": [
      {
        "id": 0,
        "name": "最近7天"
      },
      {
        "id": 1,
        "name": "最近30天"
      },
      {
        "id": 2,
        "name": "Last 3 months"
      },
      {
        "id": 3,
        "name": "Last 6 months"
      },
      {
        "id": 4,
        "name": "Last year"
      }
    ]
  }
}