class Messages::Messenger::MessageBuilder include ::FileTypeHelper def process_attachment(attachment) # This check handles very rare case if there are multiple files to attach with only one usupported file return if unsupported_file_type?(attachment['type']) attachment_obj = @message.attachments.new(attachment_params(attachment).except(:remote_file_url)) attachment_obj.save! attach_file(attachment_obj, attachment_params(attachment)[:remote_file_url]) if attachment_params(attachment)[:remote_file_url] fetch_story_link(attachment_obj) if attachment_obj.file_type == 'story_mention' update_attachment_file_type(attachment_obj) end def attach_file(attachment, file_url) attachment_file = Down.download( file_url ) attachment.file.attach( io: attachment_file, filename: attachment_file.original_filename, content_type: attachment_file.content_type ) end def attachment_params(attachment) file_type = attachment['type'].to_sym params = { file_type: file_type, account_id: @message.account_id } if [:image, :file, :audio, :video, :share, :story_mention].include? file_type params.merge!(file_type_params(attachment)) elsif file_type == :location params.merge!(location_params(attachment)) elsif file_type == :fallback params.merge!(fallback_params(attachment)) end params end def file_type_params(attachment) { external_url: attachment['payload']['url'], remote_file_url: attachment['payload']['url'] } end def update_attachment_file_type(attachment) return unless attachment.file_type == 'share' || attachment.file_type == 'story_mention' attachment.file_type = file_type(attachment.file&.content_type) attachment.save! end def fetch_story_link(attachment) message = attachment.message result = get_story_object_from_source_id(message.source_id) return if result.blank? story_id = result['story']['mention']['id'] story_sender = result['from']['username'] message.content_attributes[:story_sender] = story_sender message.content_attributes[:story_id] = story_id message.content = I18n.t('conversations.messages.instagram_story_content', story_sender: story_sender) message.save! end def get_story_object_from_source_id(source_id) k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook? k.get_object(source_id, fields: %w[story from]) || {} rescue Koala::Facebook::AuthenticationError @inbox.channel.authorization_error! raise rescue Koala::Facebook::ClientError => e # The exception occurs when we are trying fetch the deleted story or blocked story. @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content')) Rails.logger.error e {} rescue StandardError => e ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception {} end private def unsupported_file_type?(attachment_type) [:template, :unsupported_type].include? attachment_type.to_sym end end