{
  "REPORT": {
    "HEADER": "Laporan",
    "LOADING_CHART": "Memuat data grafik...",
    "NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
    "DOWNLOAD_AGENT_REPORTS": "Unduh laporan agen",
    "METRICS": {
      "CONVERSATIONS": {
        "NAME": "Percakapan",
        "DESC": "( Total )"
      },
      "INCOMING_MESSAGES": {
        "NAME": "Pesan Masuk",
        "DESC": "( Total )"
      },
      "OUTGOING_MESSAGES": {
        "NAME": "Pesan Keluar",
        "DESC": "( Total )"
      },
      "FIRST_RESPONSE_TIME": {
        "NAME": "Waktu respons pertama",
        "DESC": "( Rata-Rata )"
      },
      "RESOLUTION_TIME": {
        "NAME": "Waktu Penyelesaian",
        "DESC": "( Rata-Rata )"
      },
      "RESOLUTION_COUNT": {
        "NAME": "Jumlah Terselesaikan",
        "DESC": "( Total )"
      }
    },
    "DATE_RANGE": [
      {
        "id": 0,
        "name": "7 hari terakhir"
      },
      {
        "id": 1,
        "name": "30 hari terakhir"
      }
    ]
  }
}