{ "INTEGRATION_SETTINGS": { "HEADER": "Integrations", "WEBHOOK": { "SUBSCRIBED_EVENTS": "Subscribed Events", "FORM": { "CANCEL": "Cancel", "DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.", "SUBSCRIPTIONS": { "LABEL": "Events", "EVENTS": { "CONVERSATION_CREATED": "Conversation Created", "CONVERSATION_STATUS_CHANGED": "Conversation Status Changed", "CONVERSATION_UPDATED": "Conversation Updated", "MESSAGE_CREATED": "Message created", "MESSAGE_UPDATED": "Message updated", "WEBWIDGET_TRIGGERED": "Live chat widget opened by the user" } }, "END_POINT": { "LABEL": "Webhook URL", "PLACEHOLDER": "Example: https://example/api/webhook", "ERROR": "Please enter a valid URL" }, "EDIT_SUBMIT": "Update webhook", "ADD_SUBMIT": "Create webhook" }, "TITLE": "Webhook", "CONFIGURE": "Configure", "HEADER": "Webhook settings", "HEADER_BTN_TXT": "Add new webhook", "LOADING": "Fetching attached webhooks", "SEARCH_404": "There are no items matching this query", "SIDEBAR_TXT": "

Webhooks

Webhooks are HTTP callbacks which can be defined for every account. They are triggered by events like message creation in Chatwoot. You can create more than one webhook for this account.

For creating a webhook, click on the Add new webhook button. You can also remove any existing webhook by clicking on the Delete button.

", "LIST": { "404": "There are no webhooks configured for this account.", "TITLE": "Manage webhooks", "TABLE_HEADER": [ "Webhook endpoint", "Actions" ] }, "EDIT": { "BUTTON_TEXT": "Edit", "TITLE": "Edit webhook", "API": { "SUCCESS_MESSAGE": "Webhook configuration updated successfully", "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later" } }, "ADD": { "CANCEL": "Cancel", "TITLE": "Add new webhook", "API": { "SUCCESS_MESSAGE": "Webhook configuration added successfully", "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later" } }, "DELETE": { "BUTTON_TEXT": "Delete", "API": { "SUCCESS_MESSAGE": "Webhook deleted successfully", "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later" }, "CONFIRM": { "TITLE": "Confirm Deletion", "MESSAGE": "Are you sure to delete the webhook? (%{webhookURL})", "YES": "Yes, Delete ", "NO": "No, Keep it" } } }, "SLACK": { "HELP_TEXT": { "TITLE": "Using Slack Integration", "BODY": "

Chatwoot will now sync all the incoming conversations into the customer-conversations channel inside your slack workplace.

Replying to a conversation thread in customer-conversations slack channel will create a response back to the customer through chatwoot.

Start the replies with note: to create private notes instead of replies.

If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.

When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.

" } }, "DELETE": { "BUTTON_TEXT": "Delete", "API": { "SUCCESS_MESSAGE": "Integration deleted successfully" } }, "CONNECT": { "BUTTON_TEXT": "Connect" }, "DASHBOARD_APPS": { "TITLE": "Dashboard Apps", "HEADER_BTN_TXT": "Add a new dashboard app", "SIDEBAR_TXT": "

Dashboard Apps

Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.

When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.

To add a new dashboard app, click on the button 'Add a new dashboard app'.

", "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.", "LIST": { "404": "There are no dashboard apps configured on this account yet", "LOADING": "Fetching dashboard apps...", "TABLE_HEADER": [ "Name", "Endpoint" ], "EDIT_TOOLTIP": "Edit app", "DELETE_TOOLTIP": "Delete app" }, "FORM": { "TITLE_LABEL": "Name", "TITLE_PLACEHOLDER": "Enter a name for your dashboard app", "TITLE_ERROR": "A name for the dashboard app is required", "URL_LABEL": "Endpoint", "URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted", "URL_ERROR": "A valid URL is required" }, "CREATE": { "HEADER": "Add a new dashboard app", "FORM_SUBMIT": "Submit", "FORM_CANCEL": "Cancel", "API_SUCCESS": "Dashboard app configured successfully", "API_ERROR": "We couldn't create an app. Please try again later" }, "UPDATE": { "HEADER": "Edit dashboard app", "FORM_SUBMIT": "Update", "FORM_CANCEL": "Cancel", "API_SUCCESS": "Dashboard app updated successfully", "API_ERROR": "We couldn't update the app. Please try again later" }, "DELETE": { "CONFIRM_YES": "Yes, delete it", "CONFIRM_NO": "No, keep it", "TITLE": "Confirm deletion", "MESSAGE": "Are you sure to delete the app - %{appName}?", "API_SUCCESS": "Dashboard app deleted successfully", "API_ERROR": "We couldn't delete the app. Please try again later" } } } }