require 'rails_helper' describe ::MessageTemplates::HookExecutionService do context 'when Greeting Message' do it 'doesnot calls ::MessageTemplates::Template::Greeting if greeting_message is empty' do contact = create(:contact, email: nil) conversation = create(:conversation, contact: contact) # ensure greeting hook is enabled conversation.inbox.update(greeting_enabled: true, enable_email_collect: true) email_collect_service = double allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(email_collect_service) allow(email_collect_service).to receive(:perform).and_return(true) allow(::MessageTemplates::Template::Greeting).to receive(:new) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::Greeting).not_to have_received(:new) expect(::MessageTemplates::Template::EmailCollect).to have_received(:new).with(conversation: message.conversation) expect(email_collect_service).to have_received(:perform) end it 'will not call ::MessageTemplates::Template::CsatSurvey if its a tweet conversation' do twitter_channel = create(:channel_twitter_profile) twitter_inbox = create(:inbox, channel: twitter_channel) # ensure greeting hook is enabled and greeting_message is present twitter_inbox.update(greeting_enabled: true, greeting_message: 'Hi, this is a greeting message') conversation = create(:conversation, inbox: twitter_inbox, additional_attributes: { type: 'tweet' }) greeting_service = double allow(::MessageTemplates::Template::Greeting).to receive(:new).and_return(greeting_service) allow(greeting_service).to receive(:perform).and_return(true) message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::Greeting).not_to have_received(:new).with(conversation: message.conversation) end end context 'when it is a first message from web widget' do it 'calls ::MessageTemplates::Template::EmailCollect' do contact = create(:contact, email: nil) conversation = create(:conversation, contact: contact) # ensure greeting hook is enabled and greeting_message is present conversation.inbox.update(greeting_enabled: true, enable_email_collect: true, greeting_message: 'Hi, this is a greeting message') email_collect_service = double greeting_service = double allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(email_collect_service) allow(email_collect_service).to receive(:perform).and_return(true) allow(::MessageTemplates::Template::Greeting).to receive(:new).and_return(greeting_service) allow(greeting_service).to receive(:perform).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::Greeting).to have_received(:new).with(conversation: message.conversation) expect(greeting_service).to have_received(:perform) expect(::MessageTemplates::Template::EmailCollect).to have_received(:new).with(conversation: message.conversation) expect(email_collect_service).to have_received(:perform) end it 'doesnot calls ::MessageTemplates::Template::EmailCollect when prechat form is enabled' do contact = create(:contact, email: nil) conversation = create(:conversation, contact: contact) # ensure prechat form is enabled conversation.inbox.channel.update(pre_chat_form_enabled: true) allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation) end it 'doesnot calls ::MessageTemplates::Template::EmailCollect on campaign conversations' do contact = create(:contact, email: nil) conversation = create(:conversation, contact: contact, campaign: create(:campaign)) allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation) end it 'doesnot calls ::MessageTemplates::Template::EmailCollect when enable_email_collect form is disabled' do contact = create(:contact, email: nil) conversation = create(:conversation, contact: contact) conversation.inbox.update(enable_email_collect: false) # ensure prechat form is enabled conversation.inbox.channel.update(pre_chat_form_enabled: true) allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation) end end context 'when CSAT Survey' do let(:csat_survey) { double } let(:conversation) { create(:conversation) } before do allow(::MessageTemplates::Template::CsatSurvey).to receive(:new).and_return(csat_survey) allow(csat_survey).to receive(:perform).and_return(true) end it 'calls ::MessageTemplates::Template::CsatSurvey when a conversation is resolved in an inbox with survey enabled' do conversation.inbox.update(csat_survey_enabled: true) conversation.resolved! expect(::MessageTemplates::Template::CsatSurvey).to have_received(:new).with(conversation: conversation) expect(csat_survey).to have_received(:perform) end it 'will not call ::MessageTemplates::Template::CsatSurvey when Csat is not enabled' do conversation.inbox.update(csat_survey_enabled: false) conversation.resolved! expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation) expect(csat_survey).not_to have_received(:perform) end it 'will not call ::MessageTemplates::Template::CsatSurvey if its a tweet conversation' do twitter_channel = create(:channel_twitter_profile) twitter_inbox = create(:inbox, channel: twitter_channel) conversation = create(:conversation, inbox: twitter_inbox, additional_attributes: { type: 'tweet' }) conversation.inbox.update(csat_survey_enabled: true) conversation.resolved! expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation) expect(csat_survey).not_to have_received(:perform) end it 'will not call ::MessageTemplates::Template::CsatSurvey if another Csat was already sent' do conversation.inbox.update(csat_survey_enabled: true) conversation.messages.create!(message_type: 'outgoing', content_type: :input_csat, account: conversation.account, inbox: conversation.inbox) conversation.resolved! expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation) expect(csat_survey).not_to have_received(:perform) end end context 'when it is after working hours' do it 'calls ::MessageTemplates::Template::OutOfOffice' do contact = create :contact conversation = create :conversation, contact: contact conversation.inbox.update(working_hours_enabled: true, out_of_office_message: 'We are out of office') conversation.inbox.working_hours.today.update!(closed_all_day: true) out_of_office_service = double allow(::MessageTemplates::Template::OutOfOffice).to receive(:new).and_return(out_of_office_service) allow(out_of_office_service).to receive(:perform).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::OutOfOffice).to have_received(:new).with(conversation: message.conversation) expect(out_of_office_service).to have_received(:perform) end it 'will not calls ::MessageTemplates::Template::OutOfOffice when outgoing message' do contact = create :contact conversation = create :conversation, contact: contact conversation.inbox.update(working_hours_enabled: true, out_of_office_message: 'We are out of office') conversation.inbox.working_hours.today.update!(closed_all_day: true) out_of_office_service = double allow(::MessageTemplates::Template::OutOfOffice).to receive(:new).and_return(out_of_office_service) allow(out_of_office_service).to receive(:perform).and_return(true) # described class gets called in message after commit message = create(:message, conversation: conversation, message_type: 'outgoing') expect(::MessageTemplates::Template::OutOfOffice).not_to have_received(:new).with(conversation: message.conversation) expect(out_of_office_service).not_to have_received(:perform) end it 'will not call ::MessageTemplates::Template::OutOfOffice if its a tweet conversation' do twitter_channel = create(:channel_twitter_profile) twitter_inbox = create(:inbox, channel: twitter_channel) twitter_inbox.update(working_hours_enabled: true, out_of_office_message: 'We are out of office') conversation = create(:conversation, inbox: twitter_inbox, additional_attributes: { type: 'tweet' }) out_of_office_service = double allow(::MessageTemplates::Template::OutOfOffice).to receive(:new).and_return(out_of_office_service) allow(out_of_office_service).to receive(:perform).and_return(false) message = create(:message, conversation: conversation) expect(::MessageTemplates::Template::OutOfOffice).not_to have_received(:new).with(conversation: message.conversation) expect(out_of_office_service).not_to receive(:perform) end end end