{ "INBOX_MGMT": { "HEADER": "Inboxen", "SIDEBAR_TXT": "

Inbox

When you connect a website or a facebook Page to Chatwoot, it is called an Inbox. You can have unlimited inboxes in your Chatwoot account.

Click on Add Inbox to connect a website or a Facebook Page.

In the Dashboard, you can see all the conversations from all your inboxes in a single place and respond to them under the `Conversations` tab.

You can also see conversations specific to an inbox by clicking on the inbox name on the left pane of the dashboard.

", "LIST": { "404": "Er zijn geen inboxen aan dit account gekoppeld." }, "CREATE_FLOW": [ { "title": "Kies kanaal", "route": "settings_inbox_new", "body": "Kies de aanbieder die je wilt integreren met Chatwoot." }, { "title": "Maak inbox", "route": "settings_inboxes_page_channel", "body": "Verifieer je account en maak een inbox." }, { "title": "Agenten toevoegen", "route": "settings_inboxes_add_agents", "body": "Voeg agenten toe aan de aangemaakte inbox." }, { "title": "Voila!", "route": "settings_inbox_finish", "body": "Je bent helemaal klaar om te beginnen!" } ], "ADD": { "CHANNEL_NAME": { "LABEL": "Inbox Name", "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)" }, "WEBSITE_NAME": { "LABEL": "Website naam", "PLACEHOLDER": "Voer de naam van je website in (bv. Acme Inc)" }, "FB": { "HELP": "PS: Door in te loggen krijgen we alleen toegang tot berichten van uw Pagina. Chatwood heeft nooit toegang tot je privéberichten.", "CHOOSE_PAGE": "Choose Page", "CHOOSE_PLACEHOLDER": "Select a page from the list", "INBOX_NAME": "Inbox Name", "ADD_NAME": "Add a name for your inbox", "PICK_NAME": "Pick A Name Your Inbox", "PICK_A_VALUE": "Pick a value" }, "TWITTER": { "HELP": "Om uw Twitterprofiel als kanaal toe te voegen moet u uw Twitterprofiel verifiëren door te klikken op 'Meld je aan met Twitter' ", "ERROR_MESSAGE": "There was an error connecting to Twitter, please try again", "TWEETS": { "ENABLE": "Create conversations from mentioned Tweets" } }, "WEBSITE_CHANNEL": { "TITLE": "Website kanaal", "DESC": "Maak een kanaal voor uw website en begin met het ondersteunen van uw klanten via onze website widget.", "LOADING_MESSAGE": "Website ondersteuningskanaal aanmaken", "CHANNEL_AVATAR": { "LABEL": "Channel Avatar" }, "CHANNEL_WEBHOOK_URL": { "LABEL": "Webhook URL", "PLACEHOLDER": "Enter your Webhook URL", "ERROR": "Voer een geldige URL in" }, "CHANNEL_DOMAIN": { "LABEL": "Website domein", "PLACEHOLDER": "Voer uw website domein in (bv. acme.com)" }, "CHANNEL_WELCOME_TITLE": { "LABEL": "Welkom op titel", "PLACEHOLDER": "Hallo daar!" }, "CHANNEL_WELCOME_TAGLINE": { "LABEL": "Welkom Tagline", "PLACEHOLDER": "We maken het eenvoudig om met ons te verbinden. Vraag ons iets of deel uw feedback." }, "CHANNEL_GREETING_MESSAGE": { "LABEL": "Channel greeting message", "PLACEHOLDER": "Acme Inc reageert meestal binnen een paar uur." }, "CHANNEL_GREETING_TOGGLE": { "LABEL": "Enable channel greeting", "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.", "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "REPLY_TIME": { "TITLE": "Set Reply time", "IN_A_FEW_MINUTES": "In a few minutes", "IN_A_FEW_HOURS": "In a few hours", "IN_A_DAY": "In a day", "HELP_TEXT": "This reply time will be displayed on the live chat widget" }, "WIDGET_COLOR": { "LABEL": "Kleur van widget", "PLACEHOLDER": "Update de widget kleur gebruikt in widget" }, "SUBMIT_BUTTON": "Postvak in maken" }, "TWILIO": { "TITLE": "Twilio SMS/WhatsApp Channel", "DESC": "Integrate Twilio and start supporting your customers via SMS or WhatsApp.", "ACCOUNT_SID": { "LABEL": "Klant SID", "PLACEHOLDER": "Voer uw Twilio Account-ID in", "ERROR": "Dit veld is verplicht" }, "CHANNEL_TYPE": { "LABEL": "Kanaaltype", "ERROR": "Selecteer uw kanaaltype" }, "AUTH_TOKEN": { "LABEL": "Authenticatie Token", "PLACEHOLDER": "Voer je Twilio Auth Token in", "ERROR": "Dit veld is verplicht" }, "CHANNEL_NAME": { "LABEL": "Inbox Name", "PLACEHOLDER": "Please enter a inbox name", "ERROR": "Dit veld is verplicht" }, "PHONE_NUMBER": { "LABEL": "Telefoon nummer", "PLACEHOLDER": "Voer het telefoonnummer in waaruit het bericht wordt verzonden.", "ERROR": "Voer een geldige waarde in. Telefoonnummer moet beginnen met `+` teken." }, "API_CALLBACK": { "TITLE": "Callback URL", "SUBTITLE": "U moet de callback URL voor berichten configureren in Twilio met de URL die hier wordt vermeld." }, "SUBMIT_BUTTON": "Twilio-kanaal aanmaken", "API": { "ERROR_MESSAGE": "Het is niet gelukt om Twilio referenties te verifiëren, probeer het opnieuw" } }, "SMS": { "TITLE": "SMS Channel", "DESC": "Start supporting your customers via SMS.", "PROVIDERS": { "LABEL": "API Provider", "TWILIO": "Twilio", "BANDWIDTH": "Bandwidth" }, "API": { "ERROR_MESSAGE": "We were not able to save the SMS channel" }, "BANDWIDTH": { "ACCOUNT_ID": { "LABEL": "Account ID", "PLACEHOLDER": "Please enter your Bandwidth Account ID", "ERROR": "Dit veld is verplicht" }, "API_KEY": { "LABEL": "API Key", "PLACEHOLDER": "Please enter your Bandwith API Key", "ERROR": "Dit veld is verplicht" }, "API_SECRET": { "LABEL": "API Secret", "PLACEHOLDER": "Please enter your Bandwith API Secret", "ERROR": "Dit veld is verplicht" }, "APPLICATION_ID": { "LABEL": "Application ID", "PLACEHOLDER": "Please enter your Bandwidth Application ID", "ERROR": "Dit veld is verplicht" }, "INBOX_NAME": { "LABEL": "Inbox Name", "PLACEHOLDER": "Please enter a inbox name", "ERROR": "Dit veld is verplicht" }, "PHONE_NUMBER": { "LABEL": "Telefoon nummer", "PLACEHOLDER": "Voer het telefoonnummer in waaruit het bericht wordt verzonden.", "ERROR": "Voer een geldige waarde in. Telefoonnummer moet beginnen met `+` teken." }, "SUBMIT_BUTTON": "Create Bandwidth Channel", "API": { "ERROR_MESSAGE": "We were not able to authenticate Bandwidth credentials, please try again" }, "API_CALLBACK": { "TITLE": "Callback URL", "SUBTITLE": "You have to configure the message callback URL in Bandwidth with the URL mentioned here." } } }, "WHATSAPP": { "TITLE": "WhatsApp Channel", "DESC": "Start supporting your customers via WhatsApp.", "PROVIDERS": { "LABEL": "API Provider", "TWILIO": "Twilio", "360_DIALOG": "360Dialog" }, "INBOX_NAME": { "LABEL": "Inbox Name", "PLACEHOLDER": "Please enter an inbox name", "ERROR": "Dit veld is verplicht" }, "PHONE_NUMBER": { "LABEL": "Telefoon nummer", "PLACEHOLDER": "Voer het telefoonnummer in waaruit het bericht wordt verzonden.", "ERROR": "Voer een geldige waarde in. Telefoonnummer moet beginnen met `+` teken." }, "API_KEY": { "LABEL": "API key", "SUBTITLE": "Configure the WhatsApp API key.", "PLACEHOLDER": "API key", "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here", "ERROR": "Please enter a valid value." }, "SUBMIT_BUTTON": "Create WhatsApp Channel", "API": { "ERROR_MESSAGE": "We were not able to save the WhatsApp channel" } }, "API_CHANNEL": { "TITLE": "API Channel", "DESC": "Integrate with API channel and start supporting your customers.", "CHANNEL_NAME": { "LABEL": "Kanaal naam", "PLACEHOLDER": "Voer een kanaal naam in", "ERROR": "Dit veld is verplicht" }, "WEBHOOK_URL": { "LABEL": "Webhook URL", "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.", "PLACEHOLDER": "Webhook URL" }, "SUBMIT_BUTTON": "Create API Channel", "API": { "ERROR_MESSAGE": "We were not able to save the api channel" } }, "EMAIL_CHANNEL": { "TITLE": "Email Channel", "DESC": "Integrate you email inbox.", "CHANNEL_NAME": { "LABEL": "Kanaal naam", "PLACEHOLDER": "Voer een kanaal naam in", "ERROR": "Dit veld is verplicht" }, "EMAIL": { "LABEL": "E-mailadres", "SUBTITLE": "Email where your customers sends you support tickets", "PLACEHOLDER": "E-mailadres" }, "SUBMIT_BUTTON": "Create Email Channel", "API": { "ERROR_MESSAGE": "We were not able to save the email channel" }, "FINISH_MESSAGE": "Start forwarding your emails to the following email address." }, "LINE_CHANNEL": { "TITLE": "LINE Channel", "DESC": "Integrate with LINE channel and start supporting your customers.", "CHANNEL_NAME": { "LABEL": "Kanaal naam", "PLACEHOLDER": "Voer een kanaal naam in", "ERROR": "Dit veld is verplicht" }, "LINE_CHANNEL_ID": { "LABEL": "LINE Channel ID", "PLACEHOLDER": "LINE Channel ID" }, "LINE_CHANNEL_SECRET": { "LABEL": "LINE Channel Secret", "PLACEHOLDER": "LINE Channel Secret" }, "LINE_CHANNEL_TOKEN": { "LABEL": "LINE Channel Token", "PLACEHOLDER": "LINE Channel Token" }, "SUBMIT_BUTTON": "Create LINE Channel", "API": { "ERROR_MESSAGE": "We were not able to save the LINE channel" }, "API_CALLBACK": { "TITLE": "Callback URL", "SUBTITLE": "You have to configure the webhook URL in LINE application with the URL mentioned here." } }, "TELEGRAM_CHANNEL": { "TITLE": "Telegram Channel", "DESC": "Integrate with Telegram channel and start supporting your customers.", "BOT_TOKEN": { "LABEL": "Bot Token", "SUBTITLE": "Configure the bot token you have obtained from Telegram BotFather.", "PLACEHOLDER": "Bot Token" }, "SUBMIT_BUTTON": "Create Telegram Channel", "API": { "ERROR_MESSAGE": "We were not able to save the telegram channel" } }, "AUTH": { "TITLE": "Choose a channel", "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed." }, "AGENTS": { "TITLE": "Agenten", "DESC": "Hier kunt u agenten toevoegen om uw nieuw gecreëerde inbox te beheren. Alleen deze agenten hebben toegang tot uw inbox. Agents die geen deel uitmaken van dit postvak in zullen niet in staat zijn om berichten in dit postvak te zien of te reageren wanneer ze inloggen.
PS: Als beheerder als u toegang wilt krijgen tot alle inboxen, voeg jezelf toe als agent aan alle inboxen die je maakt.", "VALIDATION_ERROR": "Add atleast one agent to your new Inbox", "PICK_AGENTS": "Pick agents for the inbox" }, "DETAILS": { "TITLE": "Details inbox", "DESC": "Selecteer de Facebook-pagina die je wilt verbinden met Chatwood uit de dropdown hieronder. U kunt ook een aangepaste naam geven aan uw inbox voor een betere identificatie." }, "FINISH": { "TITLE": "Geïnstalleerd het!", "DESC": "U heeft de integratie van uw Facebook-pagina met Chatwood succesvol voltooid. Volgende keer dat een klant uw pagina bericht, zal het gesprek automatisch in uw inbox verschijnen.
We bieden u ook een widget script aan, dat u eenvoudig aan uw website kunt toevoegen. Zodra dit live is op je website klanten kunnen vanaf uw website een bericht sturen zonder de hulp van een externe tool en het gesprek verschijnt hier op Chatwoot.
Koel, toch? Wel, proberen we zeker om te zijn :)" } }, "DETAILS": { "LOADING_FB": "Verifiëren met Facebook...", "ERROR_FB_AUTH": "Er ging iets mis, gelieve pagina te vernieuwen...", "CREATING_CHANNEL": "Uw postvak wordt gemaakt...", "TITLE": "Configureer Postvak in details", "DESC": "" }, "AGENTS": { "BUTTON_TEXT": "Voeg agenten toe", "ADD_AGENTS": "Agents toevoegen aan uw Postvak IN..." }, "FINISH": { "TITLE": "Uw postvak is klaar!", "MESSAGE": "Je kunt nu contact opnemen met je klanten via het nieuwe Kanaal. Gelukkige ondersteuning ", "BUTTON_TEXT": "Breng me ernaar toe", "MORE_SETTINGS": "More settings", "WEBSITE_SUCCESS": "Het aanmaken van een website kanaal is gelukt. Kopieer de code hieronder weergegeven en plak deze op uw website. De volgende keer dat een klant de live chat gebruikt, verschijnt het gesprek automatisch op uw inbox." }, "REAUTH": "Autoriseer", "VIEW": "Bekijken", "EDIT": { "API": { "SUCCESS_MESSAGE": "Inbox instellingen succesvol bijgewerkt", "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatische toewijzing succesvol bijgewerkt", "ERROR_MESSAGE": "Kan de kleur van de widget niet bijwerken. Probeer het later opnieuw." }, "AUTO_ASSIGNMENT": { "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "EMAIL_COLLECT_BOX": { "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "ENABLE_CSAT": { "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "ALLOW_MESSAGES_AFTER_RESOLVED": { "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "ENABLE_CONTINUITY_VIA_EMAIL": { "ENABLED": "Ingeschakeld", "DISABLED": "Uitgeschakeld" }, "ENABLE_HMAC": { "LABEL": "Enable" } }, "DELETE": { "BUTTON_TEXT": "Verwijderen", "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar", "CONFIRM": { "TITLE": "Verwijdering bevestigen", "MESSAGE": "Weet u zeker dat u wilt verwijderen ", "PLACE_HOLDER": "Please type {inboxName} to confirm", "YES": "Ja, verwijderen ", "NO": "Nee, Behouden " }, "API": { "SUCCESS_MESSAGE": "Inbox succesvol verwijderd", "ERROR_MESSAGE": "Postvak verwijderen mislukt. Probeer het later opnieuw.", "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully", "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later." } }, "TABS": { "SETTINGS": "Instellingen", "COLLABORATORS": "Collaborators", "CONFIGURATION": "Configuration", "CAMPAIGN": "Campaigns", "PRE_CHAT_FORM": "Pre Chat Form", "BUSINESS_HOURS": "Business Hours" }, "SETTINGS": "Instellingen", "FEATURES": { "LABEL": "Features", "DISPLAY_FILE_PICKER": "Display file picker on the widget", "DISPLAY_EMOJI_PICKER": "Display emoji picker on the widget", "ALLOW_END_CONVERSATION": "Allow users to end conversation from the widget" }, "SETTINGS_POPUP": { "MESSENGER_HEADING": "Messenger Script", "MESSENGER_SUB_HEAD": "Plaats deze knop in je lichaam tag", "INBOX_AGENTS": "Agenten", "INBOX_AGENTS_SUB_TEXT": "Voeg agenten toe of verwijder ze uit deze inbox", "UPDATE": "Vernieuwen", "ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box", "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation", "AUTO_ASSIGNMENT": "Automatische toewijzing inschakelen", "ENABLE_CSAT": "Enable CSAT", "ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation", "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email", "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.", "INBOX_UPDATE_TITLE": "Instellingen Postvak In", "INBOX_UPDATE_SUB_TEXT": "Update uw inbox instellingen", "AUTO_ASSIGNMENT_SUB_TEXT": "In- of uitschakelen van de automatische toewijzing van nieuwe gesprekken aan de agenten die aan deze inbox zijn toegevoegd.", "HMAC_VERIFICATION": "User Identity Validation", "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.", "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation", "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.", "INBOX_IDENTIFIER": "Inbox Identifier", "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.", "FORWARD_EMAIL_TITLE": "Forward to Email", "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.", "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved", "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved." }, "FACEBOOK_REAUTHORIZE": { "TITLE": "Autoriseer", "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services", "MESSAGE_SUCCESS": "Reconnection successful", "MESSAGE_ERROR": "Er is een fout opgetreden, probeer het opnieuw" }, "PRE_CHAT_FORM": { "DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.", "SET_FIELDS": "Pre chat form fields", "SET_FIELDS_HEADER": { "FIELDS": "Fields", "LABEL": "Label", "PLACE_HOLDER": "Placeholder", "KEY": "Key", "TYPE": "Type", "REQUIRED": "Required" }, "ENABLE": { "LABEL": "Enable pre chat form", "OPTIONS": { "ENABLED": "Yes", "DISABLED": "No" } }, "PRE_CHAT_MESSAGE": { "LABEL": "Pre chat message", "PLACEHOLDER": "This message would be visible to the users along with the form" }, "REQUIRE_EMAIL": { "LABEL": "Visitors should provide their name and email address before starting the chat" } }, "BUSINESS_HOURS": { "TITLE": "Set your availability", "SUBTITLE": "Set your availability on your livechat widget", "WEEKLY_TITLE": "Set your weekly hours", "TIMEZONE_LABEL": "Select timezone", "UPDATE": "Update business hours settings", "TOGGLE_AVAILABILITY": "Enable business availability for this inbox", "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors", "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.", "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.", "DAY": { "ENABLE": "Enable availability for this day", "UNAVAILABLE": "Unavailable", "HOURS": "hours", "VALIDATION_ERROR": "Starting time should be before closing time.", "CHOOSE": "Choose" }, "ALL_DAY": "All-Day" }, "IMAP": { "TITLE": "IMAP", "SUBTITLE": "Set your IMAP details", "NOTE_TEXT": "To enable SMTP, please configure IMAP.", "UPDATE": "Update IMAP settings", "TOGGLE_AVAILABILITY": "Enable IMAP configuration for this inbox", "TOGGLE_HELP": "Enabling IMAP will help the user to recieve email", "EDIT": { "SUCCESS_MESSAGE": "IMAP settings updated successfully", "ERROR_MESSAGE": "Unable to update IMAP settings" }, "ADDRESS": { "LABEL": "Address", "PLACE_HOLDER": "Address (Eg: imap.gmail.com)" }, "PORT": { "LABEL": "Port", "PLACE_HOLDER": "Port" }, "LOGIN": { "LABEL": "Inloggen", "PLACE_HOLDER": "Inloggen" }, "PASSWORD": { "LABEL": "Wachtwoord", "PLACE_HOLDER": "Wachtwoord" }, "ENABLE_SSL": "Enable SSL" }, "SMTP": { "TITLE": "SMTP", "SUBTITLE": "Set your SMTP details", "UPDATE": "Update SMTP settings", "TOGGLE_AVAILABILITY": "Enable SMTP configuration for this inbox", "TOGGLE_HELP": "Enabling SMTP will help the user to send email", "EDIT": { "SUCCESS_MESSAGE": "SMTP settings updated successfully", "ERROR_MESSAGE": "Unable to update SMTP settings" }, "ADDRESS": { "LABEL": "Address", "PLACE_HOLDER": "Address (Eg: smtp.gmail.com)" }, "PORT": { "LABEL": "Port", "PLACE_HOLDER": "Port" }, "LOGIN": { "LABEL": "Inloggen", "PLACE_HOLDER": "Inloggen" }, "PASSWORD": { "LABEL": "Wachtwoord", "PLACE_HOLDER": "Wachtwoord" }, "DOMAIN": { "LABEL": "Domeinnaam", "PLACE_HOLDER": "Domeinnaam" }, "ENCRYPTION": "Encryption", "SSL_TLS": "SSL/TLS", "START_TLS": "STARTTLS", "OPEN_SSL_VERIFY_MODE": "Open SSL Verify Mode", "AUTH_MECHANISM": "Authentication" }, "NOTE": "Note: " } }