{ "TEAMS_SETTINGS": { "NEW_TEAM": "Create new team", "HEADER": "Teams", "SIDEBAR_TXT": "

Teams

Teams let you organize your agents into groups based on their responsibilities.
A user can be part of multiple teams. You can assign conversations to a team when you are working collaboratively.

", "LIST": { "404": "There are no teams created on this account.", "EDIT_TEAM": "Edit team" }, "CREATE_FLOW": { "CREATE": { "TITLE": "Create a new team", "DESC": "Add a title and description to your new team." }, "AGENTS": { "BUTTON_TEXT": "Add agents to team", "TITLE": "Add agents to team - %{teamName}", "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation." }, "WIZARD": [{ "title": "Create", "route": "settings_teams_new", "body": "Create a new team of agents." }, { "title": "Add Agents", "route": "settings_teams_add_agents", "body": "Add agents to the team." }, { "title": "Finish", "route": "settings_teams_finish", "body": "You are all set to go!" } ] }, "EDIT_FLOW": { "CREATE": { "TITLE": "Edit your team details", "DESC": "Edit title and description to your team.", "BUTTON_TEXT": "Update team" }, "AGENTS": { "BUTTON_TEXT": "Update agents in team", "TITLE": "Add agents to team - %{teamName}", "DESC": "Add Agents to your newly created team. All the added agents will be notified when a conversation is assigned to this team." }, "WIZARD": [{ "title": "Team details", "route": "settings_teams_edit", "body": "Change name, description and other details." }, { "title": "Edit Agents", "route": "settings_teams_edit_members", "body": "Edit agents in your team." }, { "title": "Finish", "route": "settings_teams_edit_finish", "body": "You are all set to go!" } ] }, "TEAM_FORM": { "ERROR_MESSAGE": "Couldn't save the team details. Try again." }, "AGENTS": { "AGENT": "AGENT", "EMAIL": "EMAIL", "BUTTON_TEXT": "Add agents", "ADD_AGENTS": "Adding Agents to your Team...", "SELECT": "select", "SELECT_ALL": "select all agents", "SELECTED_COUNT": "%{selected} out of %{total} agents selected." }, "ADD": { "TITLE": "Add agents to team - %{teamName}", "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation.", "SELECT": "select", "SELECT_ALL": "select all agents", "SELECTED_COUNT": "%{selected} out of %{total} agents selected.", "BUTTON_TEXT": "Add agents", "AGENT_VALIDATION_ERROR": "Select atleaset one agent." }, "FINISH": { "TITLE": "Your team is ready!", "MESSAGE": "You can now collaborate as a team on conversations. Happy supporting ", "BUTTON_TEXT": "Finish" }, "DELETE": { "BUTTON_TEXT": "Delete", "API": { "SUCCESS_MESSAGE": "Team deleted successfully.", "ERROR_MESSAGE": "Couldn't delete the team. Try again." }, "CONFIRM": { "TITLE": "Are you sure want to delete - %{teamName}", "MESSAGE": "Deleting the team will remove the team assignment from the conversations assigned to this team.", "YES": "Delete ", "NO": "Cancel" } }, "SETTINGS": "Settings", "FORM": { "UPDATE": "Update team", "CREATE": "Create team", "NAME": { "LABEL": "Team name", "PLACEHOLDER": "Example: Sales, Customer Support" }, "DESCRIPTION": { "LABEL": "Team Description", "PLACEHOLDER": "Short description about this team." }, "AUTO_ASSIGN": { "LABEL": "Allow auto assign for this team." }, "SUBMIT_CREATE": "Create team" } } }