# == Schema Information # # Table name: csat_survey_responses # # id :bigint not null, primary key # feedback_message :text # rating :integer not null # created_at :datetime not null # updated_at :datetime not null # account_id :bigint not null # assigned_agent_id :bigint # contact_id :bigint not null # conversation_id :bigint not null # message_id :bigint not null # # Indexes # # index_csat_survey_responses_on_account_id (account_id) # index_csat_survey_responses_on_assigned_agent_id (assigned_agent_id) # index_csat_survey_responses_on_contact_id (contact_id) # index_csat_survey_responses_on_conversation_id (conversation_id) # index_csat_survey_responses_on_message_id (message_id) UNIQUE # class CsatSurveyResponse < ApplicationRecord belongs_to :account belongs_to :conversation belongs_to :contact belongs_to :message belongs_to :assigned_agent, class_name: 'User', optional: true validates :rating, presence: true, inclusion: { in: [1, 2, 3, 4, 5] } validates :account_id, presence: true validates :contact_id, presence: true validates :conversation_id, presence: true scope :filter_by_created_at, ->(range) { where(created_at: range) if range.present? } scope :filter_by_assigned_agent_id, ->(user_ids) { where(assigned_agent_id: user_ids) if user_ids.present? } end