json.id resource.id # could be nil for a deleted agent hence the safe operator before account id json.account_id resource.account&.id json.availability_status resource.availability_status json.auto_offline resource.auto_offline json.confirmed resource.confirmed? json.email resource.email json.available_name resource.available_name json.custom_attributes resource.custom_attributes if resource.custom_attributes.present? json.name resource.name json.role resource.role json.thumbnail resource.avatar_url