# frozen_string_literal: true module Events::Types ### Installation Events ### # account events ACCOUNT_CREATED = 'account.created' #### Account Events ### # campaign events CAMPAIGN_TRIGGERED = 'campaign.triggered' # channel events WEBWIDGET_TRIGGERED = 'webwidget.triggered' # conversation events CONVERSATION_CREATED = 'conversation.created' CONVERSATION_UPDATED = 'conversation.updated' CONVERSATION_READ = 'conversation.read' # FIXME: deprecate the opened and resolved events in future in favor of status changed event. CONVERSATION_OPENED = 'conversation.opened' CONVERSATION_RESOLVED = 'conversation.resolved' CONVERSATION_STATUS_CHANGED = 'conversation.status_changed' CONVERSATION_CONTACT_CHANGED = 'conversation.contact_changed' ASSIGNEE_CHANGED = 'assignee.changed' TEAM_CHANGED = 'team.changed' CONVERSATION_TYPING_ON = 'conversation.typing_on' CONVERSATION_TYPING_OFF = 'conversation.typing_off' CONVERSATION_MENTIONED = 'conversation.mentioned' # message events MESSAGE_CREATED = 'message.created' FIRST_REPLY_CREATED = 'first.reply.created' MESSAGE_UPDATED = 'message.updated' # contact events CONTACT_CREATED = 'contact.created' CONTACT_UPDATED = 'contact.updated' CONTACT_MERGED = 'contact.merged' CONTACT_DELETED = 'contact.deleted' # notification events NOTIFICATION_CREATED = 'notification.created' # agent events AGENT_ADDED = 'agent.added' AGENT_REMOVED = 'agent.removed' end