class AgentNotifications::ConversationNotificationsMailer < ApplicationMailer default from: ENV.fetch('MAILER_SENDER_EMAIL', 'accounts@chatwoot.com') layout 'mailer' def conversation_created(conversation, agent) return unless smtp_config_set_or_development? @agent = agent @conversation = conversation subject = "#{@agent.name}, A new conversation [ID - #{@conversation.display_id}] has been created in #{@conversation.inbox&.name}." mail(to: @agent.email, subject: subject) end def conversation_assigned(conversation, agent) return unless smtp_config_set_or_development? @agent = agent @conversation = conversation mail(to: @agent.email, subject: "#{@agent.name}, A new conversation [ID - #{@conversation.display_id}] has been assigned to you.") end end