{
  "CONVERSATION": {
    "404": "請從左側窗格選擇一個對話",
    "NO_MESSAGE_1": "您的收件匣中似乎没有客户的消息。",
    "NO_MESSAGE_2": " 向您的頁面發送一條消息！",
    "NO_INBOX_1": "看來你還沒有新增任何收件匣。",
    "NO_INBOX_2": " 開始吧",
    "NO_INBOX_AGENT": "看起來你還沒有分配到收件匣。請聯絡你的管理員",
    "SEARCH_MESSAGES": "在對話中搜尋訊息",
    "SEARCH": {
      "TITLE": "搜尋訊息",
      "RESULT_TITLE": "搜尋結果",
      "LOADING_MESSAGE": "Crunching data...",
      "PLACEHOLDER": "輸入任何文字以搜尋訊息",
      "NO_MATCHING_RESULTS": "查無結果。"
    },
    "UNREAD_MESSAGES": "未讀訊息",
    "UNREAD_MESSAGE": "未讀訊息",
    "CLICK_HERE": "點擊這裡",
    "LOADING_INBOXES": "正在加載收件匣",
    "LOADING_CONVERSATIONS": "加載更多對話",
    "CANNOT_REPLY": "您不能回覆，原因是：",
    "24_HOURS_WINDOW": "24 小時消息視窗限制",
    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 小時消息視窗限制",
    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
    "REPLYING_TO": "你正在回覆到：",
    "REMOVE_SELECTION": "移除選擇項目",
    "DOWNLOAD": "下載",
    "UPLOADING_ATTACHMENTS": "正在上傳附件...",
    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
    "NO_RESPONSE": "無回應",
    "RATING_TITLE": "Rating",
    "FEEDBACK_TITLE": "Feedback",
    "HEADER": {
      "RESOLVE_ACTION": "已解決",
      "REOPEN_ACTION": "重新打開",
      "OPEN_ACTION": "打開",
      "OPEN": "詳細資訊",
      "CLOSE": "關閉",
      "DETAILS": "詳情"
    },
    "RESOLVE_DROPDOWN": {
      "MARK_PENDING": "Mark as pending",
      "SNOOZE": {
        "TITLE": "Snooze until",
        "NEXT_REPLY": "下個回覆",
        "TOMORROW": "明天",
        "NEXT_WEEK": "下週"
      }
    },
    "FOOTER": {
      "MSG_INPUT": "輸入“/”開始選擇快捷回覆",
      "PRIVATE_MSG_INPUT": "Shift + 輸入新行。這只對客服可以看見"
    },
    "REPLYBOX": {
      "REPLY": "回覆",
      "PRIVATE_NOTE": "私人筆記",
      "SEND": "發送",
      "CREATE": "新增筆記",
      "TWEET": "推特",
      "TIP_FORMAT_ICON": "顯示文字編輯器",
      "TIP_EMOJI_ICON": "顯示 emoji 選擇器",
      "TIP_ATTACH_ICON": "附件",
      "ENTER_TO_SEND": "按下 Enter 傳送",
      "DRAG_DROP": "Drag and drop here to attach",
      "EMAIL_HEAD": {
        "ADD_BCC": "密件副本",
        "CC": {
          "LABEL": "副本",
          "PLACEHOLDER": "Emails separated by commas",
          "ERROR": "請輸入有效的電子信箱"
        },
        "BCC": {
          "LABEL": "密件副本",
          "PLACEHOLDER": "Emails separated by commas",
          "ERROR": "請輸入有效的電子信箱"
        }
      }
    },
    "VISIBLE_TO_AGENTS": "私人筆記：僅對您和您的團隊可以看見",
    "CHANGE_STATUS": "對話狀態已更改",
    "CHANGE_AGENT": "對話指派人已更改",
    "CHANGE_TEAM": "Conversation team changed",
    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
    "SENT_BY": "寄送者：",
    "ASSIGNMENT": {
      "SELECT_AGENT": "選擇客服",
      "REMOVE": "刪除",
      "ASSIGN": "指派"
    },
    "CONTEXT_MENU": {
      "COPY": "複製",
      "DELETE": "刪除"
    }
  },
  "EMAIL_TRANSCRIPT": {
    "TITLE": "Send conversation transcript",
    "DESC": "Send a copy of the conversation transcript to the specified email address",
    "SUBMIT": "送出",
    "CANCEL": "取消操作",
    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
    "SEND_EMAIL_ERROR": "出錯了，請重試",
    "FORM": {
      "SEND_TO_CONTACT": "Send the transcript to the customer",
      "SEND_TO_AGENT": "Send the transcript to the assigned agent",
      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
      "EMAIL": {
        "PLACEHOLDER": "請輸入電子信箱",
        "ERROR": "請輸入一個有效的電子信箱"
      }
    }
  },
  "ONBOARDING": {
    "TITLE": "Hey 👋， 歡迎來到 %{installationName}！",
    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
    "READ_LATEST_UPDATES": "查看我們最後的更新",
    "ALL_CONVERSATION": {
      "TITLE": "All your conversations in one place",
      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
    },
    "TEAM_MEMBERS": {
      "TITLE": "邀請團隊成員",
      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email address to the agent list.",
      "NEW_LINK": "按此邀請一個新成員"
    },
    "INBOXES": {
      "TITLE": "連結收件匣",
      "DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
      "NEW_LINK": "按此建立一個收件匣"
    },
    "LABELS": {
      "TITLE": "Organize conversations with labels",
      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
      "NEW_LINK": "按此建立標籤"
    }
  },
  "CONVERSATION_SIDEBAR": {
    "ASSIGNEE_LABEL": "指派客服",
    "SELF_ASSIGN": "指定給我",
    "TEAM_LABEL": "指派團隊",
    "SELECT": {
      "PLACEHOLDER": "無"
    },
    "ACCORDION": {
      "CONTACT_DETAILS": "Contact Details",
      "CONVERSATION_ACTIONS": "Conversation Actions",
      "CONVERSATION_LABELS": "對話標記",
      "CONVERSATION_INFO": "Conversation Information",
      "CONTACT_ATTRIBUTES": "Contact Attributes",
      "PREVIOUS_CONVERSATION": "上一次對話"
    }
  },
  "EMAIL_HEADER": {
    "TO": "To",
    "BCC": "密件副本",
    "CC": "副本",
    "SUBJECT": "主旨"
  }
}