<% headers = ['Label Title', 'Conversations count', 'Avg first response time (Minutes)', 'Avg resolution time (Minutes)'] %> <%= CSV.generate_line headers %> <% Current.account.labels.each do |label| %> <% label_report = V2::ReportBuilder.new(Current.account, { type: :label, id: label.id, since: params[:since], until: params[:until] }).summary %> <% row = [ label.title, label_report[:conversations_count], (label_report[:avg_first_response_time]/60).to_i, (label_report[:avg_resolution_time]/60).to_i ] %> <%= CSV.generate_line row %> <% end %>