{ "CANNED_MGMT": { "HEADER": "預設回覆", "HEADER_BTN_TXT": "新增預設回覆", "LOADING": "取得預設回覆", "SEARCH_404": "沒有任何項目符合此查詢", "SIDEBAR_TXT": "
Canned Responses
Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation.
For creating a Canned Response, just click on the Add Canned Response. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button
Canned responses are used with the help of Short Codes. Agents can access canned responses while on a chat by typing '/' followed by the short code.
", "LIST": { "404": "此帳戶中沒有可用的罐頭回覆。", "TITLE": "管理預設回覆", "DESC": "預設回覆是預定義的回覆模板,可以用來快速發送對工單的回覆。", "TABLE_HEADER": [ "簡碼", "内容", "操作" ] }, "ADD": { "TITLE": "新增預設回覆", "DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation.", "CANCEL_BUTTON_TEXT": "取消操作", "FORM": { "SHORT_CODE": { "LABEL": "簡碼", "PLACEHOLDER": "Please enter a short code", "ERROR": "必須輸入簡碼" }, "CONTENT": { "LABEL": "内容", "PLACEHOLDER": "請輸入内容。", "ERROR": "内容是必填的" }, "SUBMIT": "送出" }, "API": { "SUCCESS_MESSAGE": "已成功新增預設回覆", "ERROR_MESSAGE": "無法連接伺服器,請稍後再試" } }, "EDIT": { "TITLE": "編輯預設回覆", "CANCEL_BUTTON_TEXT": "取消操作", "FORM": { "SHORT_CODE": { "LABEL": "簡碼", "PLACEHOLDER": "請輸入簡碼", "ERROR": "必須輸入簡碼" }, "CONTENT": { "LABEL": "内容", "PLACEHOLDER": "請輸入内容。", "ERROR": "内容是必填項目" }, "SUBMIT": "送出" }, "BUTTON_TEXT": "編輯", "API": { "SUCCESS_MESSAGE": "預設回覆已成功更新", "ERROR_MESSAGE": "無法連接伺服器,請稍後再試" } }, "DELETE": { "BUTTON_TEXT": "刪除", "API": { "SUCCESS_MESSAGE": "預設回覆已成功刪除", "ERROR_MESSAGE": "無法連接伺服器,請稍後再試" }, "CONFIRM": { "TITLE": "確認刪除", "MESSAGE": "您確定要刪除嗎? ", "YES": "是,刪除 ", "NO": "不,保留 " } } } }