{ "REPORT": { "HEADER": "Rapporten", "LOADING_CHART": "Kaartgegevens laden...", "NO_ENOUGH_DATA": "We hebben niet genoeg datapunten ontvangen om een rapport te genereren, probeer het later opnieuw.", "DOWNLOAD_AGENT_REPORTS": "Download agent reports", "METRICS": { "CONVERSATIONS": { "NAME": "Gesprekken", "DESC": "( Totaal )" }, "INCOMING_MESSAGES": { "NAME": "Inkomende berichten", "DESC": "( Totaal )" }, "OUTGOING_MESSAGES": { "NAME": "Uitgaande berichten", "DESC": "( Totaal )" }, "FIRST_RESPONSE_TIME": { "NAME": "Eerste reactietijd", "DESC": "(Gem. )" }, "RESOLUTION_TIME": { "NAME": "Resolutie Tijd", "DESC": "(Gem. )" }, "RESOLUTION_COUNT": { "NAME": "Aantal Resoluties", "DESC": "( Totaal )" } }, "DATE_RANGE": [ { "id": 0, "name": "Afgelopen 7 dagen" }, { "id": 1, "name": "Laatste 30 dagen" }, { "id": 2, "name": "Last 3 months" }, { "id": 3, "name": "Last 6 months" }, { "id": 4, "name": "Last year" } ] } }