{
  "CONVERSATION": {
    "404": "Please select a conversation from left pane",
    "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
    "NO_MESSAGE_2": " to send a message to your page!",
    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
    "NO_INBOX_2": " to get started",
    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
    "CLICK_HERE": "Click here",
    "LOADING_INBOXES": "Loading inboxes",
    "LOADING_CONVERSATIONS": "Loading Conversations",
    "CANNOT_REPLY": "You cannot reply due to",
    "24_HOURS_WINDOW": "24 hour message window restriction",
    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
    "REPLYING_TO": "You are replying to:",
    "REMOVE_SELECTION": "Remove Selection",
    "DOWNLOAD": "Download",
    "HEADER": {
      "RESOLVE_ACTION": "Resolve",
      "REOPEN_ACTION": "Reopen",
      "OPEN": "More",
      "CLOSE": "Close",
      "DETAILS": "details"
    },
    "FOOTER": {
      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents"
    },
    "REPLYBOX": {
      "REPLY": "Reply",
      "PRIVATE_NOTE": "Private Note",
      "SEND": "Send",
      "CREATE": "Add Note",
      "TWEET": "Tweet"
    },
    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
    "CHANGE_STATUS": "Conversation status changed",
    "CHANGE_AGENT": "Conversation Assignee changed"
  },
  "EMAIL_TRANSCRIPT": {
    "TITLE": "Send conversation transcript",
    "DESC": "Send a copy of the conversation transcript to the specified email address",
    "SUBMIT": "Submit",
    "CANCEL": "Cancel",
    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
    "SEND_EMAIL_ERROR": "There was an error, please try again",
    "FORM": {
      "SEND_TO_CONTACT": "Send the transcript to the customer",
      "SEND_TO_AGENT": "Send the transcript of the assigned agent",
      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
      "EMAIL": {
        "PLACEHOLDER": "Enter an email address",
        "ERROR": "Please enter a valid email address"
      }
    }
  }
}