{ "TEAMS_SETTINGS": { "NEW_TEAM": "建立新團隊", "HEADER": "團隊", "SIDEBAR_TXT": "

團隊

團隊讓你將客服依照他們的職責分組。
一個使用者可以再多個團隊中。你可以將對話指派給一個團隊以協作。

", "LIST": { "404": "There are no teams created on this account.", "EDIT_TEAM": "編輯團隊" }, "CREATE_FLOW": { "CREATE": { "TITLE": "建立一個新團隊", "DESC": "為你的新團隊新增一個標題跟描述" }, "AGENTS": { "BUTTON_TEXT": "將客服加入團隊", "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "將客服新增到新建立的團隊。這會讓你可以用團隊的形式處理對話,也可以取得同一個對話的新事件通知。" }, "WIZARD": [ { "title": "建立", "route": "settings_teams_new", "body": "為客服建立一個新團隊" }, { "title": "新增客服", "route": "settings_teams_add_agents", "body": "將客服加入團隊" }, { "title": "完成", "route": "settings_teams_finish", "body": "您已設定狀態為離開" } ] }, "EDIT_FLOW": { "CREATE": { "TITLE": "編輯團隊詳細資訊", "DESC": "編輯團隊標題及描述", "BUTTON_TEXT": "更新團隊" }, "AGENTS": { "BUTTON_TEXT": "更新團隊客服", "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "為新建立的團隊新增客服,當對話被指派至團隊時,所有加入的客服都會被通知。" }, "WIZARD": [ { "title": "團隊詳細資訊", "route": "settings_teams_edit", "body": "變更名稱、描述及其他詳細資訊。" }, { "title": "編輯客服", "route": "settings_teams_edit_members", "body": "編輯團隊內的客服" }, { "title": "完成", "route": "settings_teams_edit_finish", "body": "您已設定狀態為離開" } ] }, "TEAM_FORM": { "ERROR_MESSAGE": "Couldn't save the team details. Try again." }, "AGENTS": { "AGENT": "客服", "EMAIL": "電子信箱", "BUTTON_TEXT": "新增客服", "ADD_AGENTS": "正在將客服加入到你的團隊...", "SELECT": "選擇", "SELECT_ALL": "選取所有客服", "SELECTED_COUNT": "%{total} 中的 %{selected} 個客服被選取" }, "ADD": { "TITLE": "將客服加入團隊 - %{teamName}", "DESC": "將客服新增到新建立的團隊。這會讓你可以用團隊的形式處理對話,也可以取得同一個對話的新事件通知。", "SELECT": "選擇", "SELECT_ALL": "選取所有克服", "SELECTED_COUNT": "%{total} 中的 %{selected} 個客服被選取", "BUTTON_TEXT": "新增客服", "AGENT_VALIDATION_ERROR": "至少選擇一個客服" }, "FINISH": { "TITLE": "你的團隊已經準備好了", "MESSAGE": "You can now collaborate as a team on conversations. Happy supporting ", "BUTTON_TEXT": "完成" }, "DELETE": { "BUTTON_TEXT": "刪除", "API": { "SUCCESS_MESSAGE": "團隊刪除成功", "ERROR_MESSAGE": "無法刪除團隊,請再試一次" }, "CONFIRM": { "TITLE": "確定要刪除 - %{teamName} ?", "PLACE_HOLDER": "Please type {teamName} to confirm", "MESSAGE": "刪除此團隊將會移除已指派給此團隊的對話指派對象", "YES": "刪除 ", "NO": "取消" } }, "SETTINGS": "設定", "FORM": { "UPDATE": "更新團隊", "CREATE": "建立團隊", "NAME": { "LABEL": "團隊名稱", "PLACEHOLDER": "例如:業務、客戶支援" }, "DESCRIPTION": { "LABEL": "團隊描述", "PLACEHOLDER": "對此團隊的簡短描述" }, "AUTO_ASSIGN": { "LABEL": "允許在團隊中自動指派" }, "SUBMIT_CREATE": "建立團隊" } } }