swagger: "2.0" info: description: This is the API documentation for Chatwoot server. version: 1.0.0 title: Chatwoot termsOfService: https://www.chatwoot.com/terms-of-service/ contact: email: hello@chatwoot.com license: name: MIT License url: https://opensource.org/licenses/MIT host: app.chatwoot.com basePath: / schemes: - https produces: - application/json; charset=utf-8 consumes: - application/json; charset=utf-8 securityDefinitions: userApiKey: type: apiKey in: header name: api_access_token description: This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user. agentBotApiKey: type: apiKey in: header name: api_access_token description: This token should be provided by system admin or obtained via rails console. This token can be used to build bot integrations and can only access limited apis. platformAppApiKey: type: apiKey in: header name: api_access_token description: This token can be obtained by the system admin after creating a platformApp. This token should be used to provision agent bots, accounts, users and their roles. security: - userApiKey: [] paths: $ref: ./paths/index.yml definitions: $ref: ./definitions/index.yml parameters: $ref: ./parameters/index.yml x-tagGroups: - name: Platform tags: - Accounts - Account Users - AgentBots - Users - name: Application tags: - Account AgentBots - Agents - Canned Responses - Contacts - Conversation Assignment - Conversation Labels - Conversations - Custom Attributes - Custom Filters - Inboxes - Integrations - Messages - Profile - Reports - Teams - Webhooks - Automation Rule - name: Client tags: - Contacts API - Conversations API - Messages API