class Imap::ImapMailbox include MailboxHelper attr_accessor :channel, :account, :inbox, :conversation, :processed_mail def process(mail, channel) @inbound_mail = mail @channel = channel load_account load_inbox decorate_mail # prevent loop from chatwoot notification emails return if notification_email_from_chatwoot? ActiveRecord::Base.transaction do find_or_create_contact find_or_create_conversation create_message add_attachments_to_message end end private def load_account @account = @channel.account end def load_inbox @inbox = @channel.inbox end def decorate_mail @processed_mail = MailPresenter.new(@inbound_mail, @account) end def find_conversation_by_in_reply_to return if in_reply_to.blank? message = @inbox.messages.find_by(source_id: in_reply_to) if message.nil? @inbox.conversations.where("additional_attributes->>'in_reply_to' = ?", in_reply_to).first else @inbox.conversations.find(message.conversation_id) end end def in_reply_to @inbound_mail.in_reply_to end def find_or_create_conversation @conversation = find_conversation_by_in_reply_to || ::Conversation.create!({ account_id: @account.id, inbox_id: @inbox.id, contact_id: @contact.id, contact_inbox_id: @contact_inbox.id, additional_attributes: { source: 'email', in_reply_to: in_reply_to, mail_subject: @processed_mail.subject, initiated_at: { timestamp: Time.now.utc } } }) end def find_or_create_contact @contact = @inbox.contacts.find_by(email: @processed_mail.original_sender) if @contact.present? @contact_inbox = ContactInbox.find_by(inbox: @inbox, contact: @contact) else create_contact end end def identify_contact_name processed_mail.sender_name || processed_mail.from.first.split('@').first end end