<% headers = [ I18n.t('reports.label_csv.label_title'), I18n.t('reports.label_csv.conversations_count'), I18n.t('reports.label_csv.avg_first_response_time'), I18n.t('reports.label_csv.avg_resolution_time') ] %> <%= CSV.generate_line headers -%> <% @report_data.each do |row| %> <%= CSV.generate_line row -%> <% end %> <%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>