{ "LABEL_MGMT": { "HEADER": "Labels", "HEADER_BTN_TXT": "Add label", "LOADING": "Fetching labels", "SEARCH_404": "Não existem itens correspondentes a esta consulta", "SIDEBAR_TXT": "
Labels
Labels help you to categorize conversations and prioritize them. You can assign label to a conversation from the sidepanel.
Labels are tied to the account and can be used to create custom workflows in your organization. You can assign custom color to a label, it makes it easier to identify the label. You will be able to display the label on the sidebar to filter the conversations easily.