{ "INTEGRATION_SETTINGS": { "HEADER": "Intégrations", "WEBHOOK": { "SUBSCRIBED_EVENTS": "Subscribed Events", "FORM": { "CANCEL": "Annuler", "DESC": "Les événements Webhook vous fournissent des informations en temps réel sur ce qui se passe dans votre compte Chatwoot. Veuillez entrer une URL valide pour configurer un callback.", "SUBSCRIPTIONS": { "LABEL": "Events", "EVENTS": { "CONVERSATION_CREATED": "Conversation Created", "CONVERSATION_STATUS_CHANGED": "Conversation Status Changed", "CONVERSATION_UPDATED": "Conversation Updated", "MESSAGE_CREATED": "Message created", "MESSAGE_UPDATED": "Message updated", "WEBWIDGET_TRIGGERED": "Live chat widget opened by the user" } }, "END_POINT": { "LABEL": "URL du Webhook", "PLACEHOLDER": "Exemple : https://exemple/api/webhook", "ERROR": "Veuillez entrer une URL valide" }, "EDIT_SUBMIT": "Update webhook", "ADD_SUBMIT": "Créer le webhook" }, "TITLE": "Webhook", "CONFIGURE": "Configurer", "HEADER": "Paramètres de Webhook", "HEADER_BTN_TXT": "Ajouter un nouveau Webhook", "LOADING": "Récupération des Webhooks connectés", "SEARCH_404": "Il n'y a aucun élément correspondant à cette requête", "SIDEBAR_TXT": "
Webhooks
Les Webhooks sont des fonctions de rappel HTTP qui peuvent être définis pour chaque compte. Ils sont déclenchés par des événements comme la création de messages dans Chatwoot. Vous pouvez créer plusieurs Webhook pour ce compte.
Pour créer un Webhook, cliquez sur le bouton Ajouter un nouveau webhook . Vous pouvez également supprimer n'importe quel Webhook existant en cliquant sur le bouton Supprimer.
Chatwoot va maintenant synchroniser toutes les conversations entrantes dans le canal customer-conversations à l'intérieur de Workspace Sack.
Répondre à un fil de conversation dans le canal Slack customer-conversations créera une réponse au client via chatwoot.
Commencez les réponses avec note : pour créer des notes privées au lieu de réponses.
Si le répondant sur Slack a un profil d'agent dans le chat avec la même adresse email, les réponses seront associées en conséquence.
Lorsque le répondant n'a pas de profil d'agent associé, les réponses seront faites avec le profil du bot.
" } }, "DELETE": { "BUTTON_TEXT": "Supprimer", "API": { "SUCCESS_MESSAGE": "Intégration supprimée avec succès" } }, "CONNECT": { "BUTTON_TEXT": "Connecter" }, "DASHBOARD_APPS": { "TITLE": "Dashboard Apps", "HEADER_BTN_TXT": "Add a new dashboard app", "SIDEBAR_TXT": "Dashboard Apps
Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.
When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.
To add a new dashboard app, click on the button 'Add a new dashboard app'.
", "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.", "LIST": { "404": "There are no dashboard apps configured on this account yet", "LOADING": "Fetching dashboard apps...", "TABLE_HEADER": [ "Nom", "Endpoint" ], "EDIT_TOOLTIP": "Edit app", "DELETE_TOOLTIP": "Delete app" }, "FORM": { "TITLE_LABEL": "Nom", "TITLE_PLACEHOLDER": "Enter a name for your dashboard app", "TITLE_ERROR": "A name for the dashboard app is required", "URL_LABEL": "Endpoint", "URL_PLACEHOLDER": "Enter the endpoint URL where your app is hosted", "URL_ERROR": "A valid URL is required" }, "CREATE": { "HEADER": "Add a new dashboard app", "FORM_SUBMIT": "Envoyer", "FORM_CANCEL": "Annuler", "API_SUCCESS": "Dashboard app configured successfully", "API_ERROR": "We couldn't create an app. Please try again later" }, "UPDATE": { "HEADER": "Edit dashboard app", "FORM_SUBMIT": "Mettre à jour", "FORM_CANCEL": "Annuler", "API_SUCCESS": "Dashboard app updated successfully", "API_ERROR": "We couldn't update the app. Please try again later" }, "DELETE": { "CONFIRM_YES": "Yes, delete it", "CONFIRM_NO": "No, keep it", "TITLE": "Confirmer la suppression", "MESSAGE": "Are you sure to delete the app - %{appName}?", "API_SUCCESS": "Dashboard app deleted successfully", "API_ERROR": "We couldn't delete the app. Please try again later" } } } }