{ "INBOX_MGMT": { "HEADER": "收件箱", "SIDEBAR_TXT": "
收件箱
当您将网站或Facebook页面连接到Chatwoot 它被称为一个 收件箱。 您可以在Chatwoot 帐户中拥有无限的收件箱。
点击 添加收件箱 连接网站或 Facebook 页面。
在仪表盘中 您可以在一个地方看到所有收件箱中的所有对话,并在“对话”选项卡下回复。
您也可以通过点击仪表板左侧面板上的收件箱名称看到针对收件箱的对话。
", "LIST": { "404": "此账户没有收件箱。" }, "CREATE_FLOW": [ { "title": "选择频道", "route": "settings_inbox_new", "body": "选择你想要与Chatwoot 集成的提供商。" }, { "title": "新增收件箱", "route": "settings_inboxes_page_channel", "body": "验证您的帐户并创建收件箱。" }, { "title": "添加客服代理", "route": "settings_inboxes_add_agents", "body": "将客服添加到创建的收件箱。" }, { "title": "Voila!", "route": "settings_inbox_finish", "body": "你已设定状态为离开" } ], "ADD": { "CHANNEL_NAME": { "LABEL": "收件箱名称", "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)" }, "WEBSITE_NAME": { "LABEL": "网站名称", "PLACEHOLDER": "输入您的网站名称 (e.g: Acme Inc)" }, "FB": { "HELP": "注意: 通过登录,我们只能访问您的页面的消息。您的私人消息永远不能被聊天室访问。", "CHOOSE_PAGE": "选择页面", "CHOOSE_PLACEHOLDER": "从列表中选择一个页面", "INBOX_NAME": "收件箱名称", "ADD_NAME": "为收件箱添加名称", "PICK_NAME": "选择收件箱名称", "PICK_A_VALUE": "选择一个数值" }, "TWITTER": { "HELP": "若要将您的Twitter个人资料添加为频道,您需要通过点击“使用Twitter登录”来验证您的Twitter个人资料。 ", "ERROR_MESSAGE": "There was an error connecting to Twitter, please try again" }, "WEBSITE_CHANNEL": { "TITLE": "网站频道", "DESC": "为您的网站创建一个频道并通过我们的网站小部件开始支持您的客户。", "LOADING_MESSAGE": "创建网站支持频道", "CHANNEL_AVATAR": { "LABEL": "频道头像" }, "CHANNEL_DOMAIN": { "LABEL": "网站域名", "PLACEHOLDER": "输入您的网站域名(e.g: acme.com)" }, "CHANNEL_WELCOME_TITLE": { "LABEL": "欢迎标题:", "PLACEHOLDER": "你好!" }, "CHANNEL_WELCOME_TAGLINE": { "LABEL": "欢迎标签行", "PLACEHOLDER": "如有疑问,请联系我们" }, "CHANNEL_GREETING_MESSAGE": { "LABEL": "频道问候消息", "PLACEHOLDER": "Acme Inc通常在几小时内回复。" }, "CHANNEL_GREETING_TOGGLE": { "LABEL": "开启频道问候功能", "HELP_TEXT": "在用户开始对话时发送问候消息。", "ENABLED": "已启用", "DISABLED": "已禁用" }, "REPLY_TIME": { "TITLE": "设置回复时间", "IN_A_FEW_MINUTES": "几分钟前", "IN_A_FEW_HOURS": "几个小时前", "IN_A_DAY": "一天内", "HELP_TEXT": "此回复时间将会显示在实时聊天窗口上" }, "WIDGET_COLOR": { "LABEL": "窗口小部件颜色", "PLACEHOLDER": "更新小部件中使用的部件颜色" }, "SUBMIT_BUTTON": "创建收件箱" }, "TWILIO": { "TITLE": "Twilio SMS/Whatsapp 频道", "DESC": "整合Twilio 并开始通过短信或Whatsap支持您的客户。", "ACCOUNT_SID": { "LABEL": "账户 SID", "PLACEHOLDER": "请输入您的 Twilio 账户 SID", "ERROR": "此字段是必填项" }, "CHANNEL_TYPE": { "LABEL": "频道类型", "ERROR": "请选择您的频道类型" }, "AUTH_TOKEN": { "LABEL": "身份验证令牌", "PLACEHOLDER": "请输入您的 Twilio 认证令牌", "ERROR": "此字段是必填项" }, "CHANNEL_NAME": { "LABEL": "频道类型", "PLACEHOLDER": "请输入频道名称", "ERROR": "此字段是必填项" }, "PHONE_NUMBER": { "LABEL": "电话号码", "PLACEHOLDER": "请输入发送消息的电话号码。", "ERROR": "请输入一个有效的值。电话号码应该以`+`开始。" }, "API_CALLBACK": { "TITLE": "回调地址", "SUBTITLE": "您必须使用这里提到的URL来配置Twilio中的回调URL。" }, "SUBMIT_BUTTON": "创建 Twilio 频道", "API": { "ERROR_MESSAGE": "我们无法验证 Twilio 凭据,请重试" } }, "API_CHANNEL": { "TITLE": "API 频道", "DESC": "Integrate with API channel and start supporting your customers.", "CHANNEL_NAME": { "LABEL": "频道类型", "PLACEHOLDER": "请输入频道名称", "ERROR": "此字段是必填项" }, "WEBHOOK_URL": { "LABEL": "Webhook 网址", "SUBTITLE": "Configure the URL where you want to recieve callbacks on events.", "PLACEHOLDER": "Webhook 网址" }, "SUBMIT_BUTTON": "创建 API 频道", "API": { "ERROR_MESSAGE": "我们无法保存 api 频道" } }, "EMAIL_CHANNEL": { "TITLE": "电子邮件频道", "DESC": "Integrate you email inbox.", "CHANNEL_NAME": { "LABEL": "频道类型", "PLACEHOLDER": "请输入频道名称", "ERROR": "此字段是必填项" }, "EMAIL": { "LABEL": "Email", "SUBTITLE": "向您的客户发送支持工单的电子邮件", "PLACEHOLDER": "Email" }, "SUBMIT_BUTTON": "创建电子邮件频道", "API": { "ERROR_MESSAGE": "我们无法保存电子邮件频道" }, "FINISH_MESSAGE": "开始将您的电子邮件转发到以下电子邮件地址。" }, "AUTH": { "TITLE": "频道", "DESC": "目前我们支持网站在线聊天小部件、Facebook页面和Twitter配置文件作为平台。 我们在工作中拥有更多平台,如Whatsapp、Email、Telegram 和 Line,这些平台将很快出台。" }, "AGENTS": { "TITLE": "客服代理们", "DESC": "在这里您可以添加代理来管理您新创建的收件箱。只有这些选定的代理才能访问您的收件箱。 不属于此收件箱的代理人在登录时将无法看到或回复此收件箱中的消息。