# retain_original_contact_name: false / true # In case of setUser we want to update the name of the identified contact, # which is the default behaviour # # But, In case of contact merge during prechat form contact update. # We don't want to update the name of the identified original contact. class ContactIdentifyAction pattr_initialize [:contact!, :params!, { retain_original_contact_name: false }] def perform @attributes_to_update = [:identifier, :name, :email, :phone_number] ActiveRecord::Base.transaction do merge_if_existing_identified_contact merge_if_existing_email_contact merge_if_existing_phone_number_contact update_contact end @contact end private def account @account ||= @contact.account end def merge_if_existing_identified_contact return unless merge_contacts?(existing_identified_contact, :identifier) process_contact_merge(existing_identified_contact) end def merge_if_existing_email_contact return unless merge_contacts?(existing_email_contact, :email) process_contact_merge(existing_email_contact) end def merge_if_existing_phone_number_contact return unless merge_contacts?(existing_phone_number_contact, :phone_number) return unless mergable_phone_contact? process_contact_merge(existing_phone_number_contact) end def process_contact_merge(mergee_contact) @contact = merge_contact(mergee_contact, @contact) @attributes_to_update.delete(:name) if retain_original_contact_name end def existing_identified_contact return if params[:identifier].blank? @existing_identified_contact ||= account.contacts.find_by(identifier: params[:identifier]) end def existing_email_contact return if params[:email].blank? @existing_email_contact ||= account.contacts.find_by(email: params[:email]) end def existing_phone_number_contact return if params[:phone_number].blank? @existing_phone_number_contact ||= account.contacts.find_by(phone_number: params[:phone_number]) end def merge_contacts?(existing_contact, key) return if existing_contact.blank? return true if params[:identifier].blank? # we want to prevent merging contacts with different identifiers if existing_contact.identifier.present? && existing_contact.identifier != params[:identifier] # we will remove attribute from update list @attributes_to_update.delete(key) return false end true end # case: contact 1: email: 1@test.com, phone: 123456789 # params: email: 2@test.com, phone: 123456789 # we don't want to overwrite 1@test.com since email parameter takes higer priority def mergable_phone_contact? return true if params[:email].blank? if existing_phone_number_contact.email.present? && existing_phone_number_contact.email != params[:email] @attributes_to_update.delete(:phone_number) return false end true end def update_contact params_to_update = params.slice(*@attributes_to_update).reject do |_k, v| v.blank? end.merge({ custom_attributes: custom_attributes, additional_attributes: additional_attributes }) # blank identifier or email will throw unique index error # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded @contact.update!(params_to_update) ContactAvatarJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? end def merge_contact(base_contact, merge_contact) return base_contact if base_contact.id == merge_contact.id ContactMergeAction.new( account: account, base_contact: base_contact, mergee_contact: merge_contact ).perform end def custom_attributes return @contact.custom_attributes if params[:custom_attributes].blank? (@contact.custom_attributes || {}).deep_merge(params[:custom_attributes].stringify_keys) end def additional_attributes return @contact.additional_attributes if params[:additional_attributes].blank? (@contact.additional_attributes || {}).deep_merge(params[:additional_attributes].stringify_keys) end end