class ConversationBuilder pattr_initialize [:params!, :contact_inbox!] def perform look_up_exising_conversation || create_new_conversation end private def look_up_exising_conversation return unless @contact_inbox.inbox.lock_to_single_conversation? @contact_inbox.conversations.last end def create_new_conversation ::Conversation.create!(conversation_params) end def conversation_params additional_attributes = params[:additional_attributes]&.permit! || {} custom_attributes = params[:custom_attributes]&.permit! || {} status = params[:status].present? ? { status: params[:status] } : {} # TODO: temporary fallback for the old bot status in conversation, we will remove after couple of releases # commenting this out to see if there are any errors, if not we can remove this in subsequent releases # status = { status: 'pending' } if status[:status] == 'bot' { account_id: @contact_inbox.inbox.account_id, inbox_id: @contact_inbox.inbox_id, contact_id: @contact_inbox.contact_id, contact_inbox_id: @contact_inbox.id, additional_attributes: additional_attributes, custom_attributes: custom_attributes, snoozed_until: params[:snoozed_until], assignee_id: params[:assignee_id], team_id: params[:team_id] }.merge(status) end end