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5 commits

Author SHA1 Message Date
Tejaswini Chile
ee4b458d1a fix: Activity message for assign agent 2022-12-27 19:35:12 +05:30
iamsivin
c67e18e9e9 fix: failed specs 2022-12-26 09:54:25 +05:30
iamsivin
1c9458b823 fix: Specs 2022-12-26 09:37:02 +05:30
Sivin Varghese
9fb9887348
Merge branch 'develop' into feat/assign-agent-automation 2022-12-24 11:28:48 +05:30
iamsivin
b0c5918d5d feat: Adds automation view for assigning an agent 2022-12-21 20:40:53 +05:30
7 changed files with 39 additions and 10 deletions

View file

@ -97,8 +97,9 @@ export const generateConditionOptions = (options, key = 'id') => {
}); });
}; };
export const getActionOptions = ({ teams, labels, type }) => { export const getActionOptions = ({ agents, teams, labels, type }) => {
const actionsMap = { const actionsMap = {
assign_agent: agents,
assign_team: teams, assign_team: teams,
send_email_to_team: teams, send_email_to_team: teams,
add_label: generateConditionOptions(labels, 'title'), add_label: generateConditionOptions(labels, 'title'),
@ -178,7 +179,7 @@ export const getDefaultConditions = eventName => {
export const getDefaultActions = () => { export const getDefaultActions = () => {
return [ return [
{ {
action_name: 'assign_team', action_name: 'assign_agent',
action_params: [], action_params: [],
}, },
]; ];
@ -213,7 +214,7 @@ export const isCustomAttribute = (attrs, key) => {
export const generateCustomAttributes = ( export const generateCustomAttributes = (
conversationAttributes = [], conversationAttributes = [],
contactAttribtues = [], contactAttributes = [],
conversationlabel, conversationlabel,
contactlabel contactlabel
) => { ) => {
@ -228,14 +229,14 @@ export const generateCustomAttributes = (
...conversationAttributes ...conversationAttributes
); );
} }
if (contactAttribtues.length) { if (contactAttributes.length) {
customAttributes.push( customAttributes.push(
{ {
key: `contact_custom_attribute`, key: `contact_custom_attribute`,
name: contactlabel, name: contactlabel,
disabled: true, disabled: true,
}, },
...contactAttribtues ...contactAttributes
); );
} }
return customAttributes; return customAttributes;

View file

@ -250,8 +250,8 @@ export default {
}; };
}, },
getActionDropdownValues(type) { getActionDropdownValues(type) {
const { labels, teams } = this; const { agents, labels, teams } = this;
return getActionOptions({ labels, teams, type }); return getActionOptions({ agents, labels, teams, type });
}, },
manifestCustomAttributes() { manifestCustomAttributes() {
const conversationCustomAttributesRaw = this.$store.getters[ const conversationCustomAttributesRaw = this.$store.getters[

View file

@ -187,7 +187,7 @@ export default {
], ],
actions: [ actions: [
{ {
action_name: 'assign_team', action_name: 'assign_agent',
action_params: [], action_params: [],
}, },
], ],

View file

@ -30,6 +30,11 @@ export const AUTOMATIONS = {
}, },
], ],
actions: [ actions: [
{
key: 'assign_agent',
name: 'Assign to agent',
attributeI18nKey: 'ASSIGN_AGENT',
},
{ {
key: 'assign_team', key: 'assign_team',
name: 'Assign a team', name: 'Assign a team',
@ -129,6 +134,11 @@ export const AUTOMATIONS = {
}, },
], ],
actions: [ actions: [
{
key: 'assign_agent',
name: 'Assign to agent',
attributeI18nKey: 'ASSIGN_AGENT',
},
{ {
key: 'assign_team', key: 'assign_team',
name: 'Assign a team', name: 'Assign a team',
@ -241,6 +251,11 @@ export const AUTOMATIONS = {
}, },
], ],
actions: [ actions: [
{
key: 'assign_agent',
name: 'Assign to agent',
attributeI18nKey: 'ASSIGN_AGENT',
},
{ {
key: 'assign_team', key: 'assign_team',
name: 'Assign a team', name: 'Assign a team',
@ -311,6 +326,11 @@ export const AUTOMATION_RULE_EVENTS = [
]; ];
export const AUTOMATION_ACTION_TYPES = [ export const AUTOMATION_ACTION_TYPES = [
{
key: 'assign_agent',
label: 'Assign to agent',
inputType: 'search_select',
},
{ {
key: 'assign_team', key: 'assign_team',
label: 'Assign a team', label: 'Assign a team',

View file

@ -214,7 +214,7 @@ describe('automationMethodsMixin', () => {
it('getDefaultActions returns the resp default action model', () => { it('getDefaultActions returns the resp default action model', () => {
const genericActionModel = [ const genericActionModel = [
{ {
action_name: 'assign_team', action_name: 'assign_agent',
action_params: [], action_params: [],
}, },
]; ];

View file

@ -209,7 +209,7 @@ describe('automationMethodsMixin', () => {
it('appendNewAction appends a new condition to the automation data property', () => { it('appendNewAction appends a new condition to the automation data property', () => {
const action = { const action = {
action_name: 'assign_team', action_name: 'assign_agent',
action_params: [], action_params: [],
}; };
const data = () => { const data = () => {
@ -339,6 +339,9 @@ describe('automationMethodsMixin', () => {
}; };
}; };
const computed = { const computed = {
agents() {
return agents;
},
labels() { labels() {
return labels; return labels;
}, },
@ -419,6 +422,9 @@ describe('automationMethodsMixin', () => {
return {}; return {};
}; };
const computed = { const computed = {
agents() {
return agents;
},
labels() { labels() {
return labels; return labels;
}, },

View file

@ -104,6 +104,8 @@ module ActivityMessageHandler
end end
def create_assignee_change_activity(user_name) def create_assignee_change_activity(user_name)
user_name = activity_message_ownner(user_name)
return unless user_name return unless user_name
content = generate_assignee_change_activity_content(user_name) content = generate_assignee_change_activity_content(user_name)