Sojan Jose
ca4a766b82
chore: Enable email channel ( #1851 )
2021-03-04 13:59:59 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs ( #1821 )
...
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Pranav Raj S
1706199a0e
feat: Add pre_chat_form_settings in inbox settings page ( #1776 )
2021-02-16 00:58:57 +05:30
Pranav Raj S
037ffc7419
feat: Add a pre-chat form on widget ( #1769 )
2021-02-16 00:14:13 +05:30
Siddharth Ramesh
27cf5ecdce
chore: Include website_token key in the inboxes API response ( #1765 )
...
Many self-hosted instances require this key as a part of QA & maintenance. Since this key is not sensitive its better to send it as a part of the JSON response instead of having to use a regex to get it from the widget_script_tag
2021-02-15 13:08:15 +05:30
Nithin David Thomas
eaafc45f45
feat: Show teams on sidebar ( #1754 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-02-13 14:58:05 +05:30
Pranav Raj S
df0d7262b4
fix: Show push notifications settings except Safari ( #1741 )
2021-02-08 16:39:15 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard ( #1726 )
...
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Pranav Raj S
235e4325bc
chore: Add error logging config on the vue package ( #1670 )
2021-02-06 12:59:19 +05:30
Pranav Raj S
351403457e
fix: Use commonmarker instead of redcarpet ( #1732 )
2021-02-05 11:24:18 +05:30
Sojan Jose
5d5e75ce9c
Chore: Fix Deserialisation Error in Jobs ( #1683 )
...
- Ignore Jobs on de-serialization error
- Show empty conversations in chat UI
Fixes : #1480
2021-01-31 13:05:07 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs ( #1695 )
2021-01-29 12:34:52 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Sojan Jose
d64ba1df8b
chore: Add seeds for Bot Messages ( #1676 )
2021-01-22 01:01:02 +05:30
Sojan Jose
13073629bb
feat: Enable Markdown Parsing in emails ( #1663 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-18 11:43:31 +05:30
Pranav Raj S
ba06fe1cb2
feat: Update notification in account settings ( #1660 )
2021-01-17 23:59:09 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs ( #1654 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget ( #1643 )
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* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Sojan Jose
14eefe3824
feat: Add Installation onboarding flow ( #1640 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 14:07:18 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console ( #1641 )
...
* feat: installation config in super admin console
* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.
* fix: method name fix in custom adminsitrate field
* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code
* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config
* fix: new installation config create error
* Fixed the error in new installation config create
* fix: specs coverage
* Added specs for installation config super admin controller
* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details ( #1619 )
2021-01-13 17:04:27 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database ( #1635 )
...
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts ( #1563 )
2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message ( #1353 )
2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard ( #1547 )
2020-12-25 13:15:01 +05:30
Muhsin Keloth
796e376fa7
feat: Add smart app banner in website for iOS ( #1531 )
2020-12-20 11:52:40 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report ( #1517 )
2020-12-15 23:35:03 +05:30
Pranav Raj S
b6ca77158c
fix: Limit the number of unread messages returned in the API ( #1504 )
2020-12-10 23:30:38 +05:30
Pranav Raj S
870a24126e
fix: Display assignee only if the assignee has access to the account ( #1500 )
2020-12-08 22:49:47 +05:30
Adam Zysko
30802e0c13
feat: Ability to set installation-wide default locale ( #1433 )
...
* Dashboard locale can be set via env variable
* Change account locale based on registration page
* Set account locale if available
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-24 18:34:31 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI ( #1397 )
...
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page ( #1335 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search ( #1385 )
...
* feat: Search messages by content
* Fix search UI
* Add specs
* chore: Filter search results
* Update highlight logic
* Rename query to searchTerm
Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
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fixes : #418
2020-11-01 12:53:25 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect ( #1323 )
2020-10-28 00:22:57 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget ( #1349 )
...
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
3bb2d27646
chore: Use agent partial instead of user in conversation API ( #1333 )
2020-10-10 21:57:09 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts ( #1313 )
2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
...
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
...
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content ( #1265 )
...
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side ( #1254 )
...
* Chore: Fix N+1 queries in dashboard side
Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
2020-09-19 12:46:34 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
...
fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
Pranav Raj S
45cd949c40
feat: Add a popout option on webwidget ( #1174 )
...
* feat: Add a popout option on webwidget
2020-08-28 17:39:46 +05:30
WevrLabs
fe1259a29f
feat: Update styles, Add support for Arabic text in emails ( #1088 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-23 19:58:19 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts ( #1158 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox ( #1157 )
2020-08-19 23:25:55 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email ( #1152 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
be91b322a4
chore: Enable additional attributes in liquid ( #1144 )
...
enable additional liquid variables in mailers
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-14 00:47:24 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs ( #1130 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Pranav Raj S
0adbc346df
feat: Add an extended bubble design for the widget ( #1123 )
...
* feat: Add a new design for chat bubble
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
* Add i18n
* Fix stye issues
* Set fixed font-size
* Update docs for bubble
2020-08-09 16:07:32 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates ( #1095 )
2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget ( #1102 )
...
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails ( #1112 )
2020-08-01 20:56:47 +05:30
Pranav Raj S
6d4cfcceba
Chore: Update the usage of available_name instead of name ( #1110 )
...
Update the usage of available_name instead of the name
2020-08-01 18:30:47 +05:30
Pranav Raj S
a16d2c653d
Chore: Update mailer to remove hardcoded twitter link ( #1103 )
2020-07-30 23:58:42 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent ( #1097 )
...
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram
f30c8943d9
chore: Display app version on settings/admin area
2020-07-26 21:50:59 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account ( #985 )
...
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message ( #1084 )
...
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Pranav Raj S
12ee7e5d82
feat: Add chatwoot:ready event listener on window ( #1091 )
...
* feat: Add `chatwoot:ready` event listener on window
* Add specs
* Rename customEventHelper.js -> CustomEventHelper.js
2020-07-25 21:54:58 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user ( #1067 )
...
* Chore: Adding browser info to web widget triggered event
fixes : #970
* Chore: Rename nickname to display name
references: #972
* Chore: Change nickname in code
* chore: fix errors
* Chore: update nginx config
fixes : #1057
* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI ( #1065 )
...
* Chore: Feature lock email settings in UI
The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.
Some refactorings were also done along with this change.
1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.
* Chore: Feature lock email settings in UI
Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI
* Chore: Convert newlines to <br>s
Removed the layout used while sending replies in
conversation continuity.
Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.
* Chore: Bug fix in reply email domain
Renamed the function custom_email_domain_enabled to
inbound_email_enabled.
Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 ( #1049 )
...
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.
ref: #1048
2020-07-15 16:33:52 +05:30
Sojan
acbb79a7c2
Chore: Fix attribute in reply with summary mailer
2020-07-08 13:37:47 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget ( #943 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels ( #1010 )
2020-07-06 11:16:19 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models ( #1000 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses ( #874 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic ( #740 )
...
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements ( #979 )
...
- Fix slack scopes
- Docs for authentication
Fixes : #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience ( #975 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies ( #974 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements ( #957 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Subin T P
ed1c871633
Feature: Slack integration ( #783 )
...
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message ( #927 )
...
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes ( #934 )
2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime ( #944 )
...
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing ( #935 )
...
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs ( #931 )
2020-06-07 11:17:13 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks ( #896 )
2020-06-02 23:50:39 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder ( #911 )
...
* Chore: Reduce duplication of user JBuilder
2020-05-31 23:10:20 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts ( #881 )
...
* Feature: Ability to switch between multiple accounts
* Fix rubocop
* Fix assigned inboxes
* fix auth json
* Add account switcher in UI
* fix ordering on administrate
* Add switch accounts to sidebar
* add account id
* Fix schema.rb timestamp
* Revert "add account id"
This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.
* Add a check for account
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts ( #891 )
...
fixes : #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard ( #882 )
2020-05-24 22:44:26 +05:30
Pranav Raj S
59f4dd7ebe
Feature: Introduce locale in web-widget SDK ( #871 )
...
* Introduce setLocale in SDK
Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 16:15:53 +05:30
Sojan Jose
e6aa851987
Chore: Add Account Users to Admin Panel ( #859 )
...
- Show errors on login page
- Dashboard for admin panel
2020-05-14 22:51:51 +05:30
Pranav Raj S
d219b0a45e
Chore: Add an option to toggle web manifest ( #848 )
2020-05-12 12:45:28 +05:30
Pranav Raj S
f819bc0f33
Chore: Use installation config in frontend ( #847 )
...
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer
Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-12 01:31:40 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins ( #705 )
...
* Feature: Introduce Super Admins
- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Pranav Raj S
76b98cbed4
Bug: Fix inbox.agent_bot nil case ( #841 )
2020-05-10 22:20:45 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations ( #834 )
...
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings ( #826 )
...
* Add available languages in account settings
Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
b50aeb7ae4
Chore: Fix broken conversation mailer layout ( #825 )
2020-05-06 12:40:41 +05:30
