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162 commits

Author SHA1 Message Date
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-10 15:25:26 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308) 
fixes: #418
 2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours 
Data models and APIs for business hours

ref: #234
 2020-11-01 00:14:33 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315) 
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
 2020-10-28 02:14:36 +05:30
Ronald Walker
cbe9e06472
chore: DRY up check_authorization method (#1351) 2020-10-20 19:22:21 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349) 
Fixes #1132
 2020-10-18 23:32:22 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Sojan Jose
e44afa03f3
chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Dmitriy Shcherbakan
98cb09104e
chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002) 
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265) 
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
 2020-09-23 15:27:41 +05:30
Pranav Raj S
0deb1af852
chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254) 
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
 2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 15:24:08 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092) 
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-21 19:30:27 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-10 12:15:29 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102) 
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
a16d2c653d
Chore: Update mailer to remove hardcoded twitter link (#1103) 2020-07-30 23:58:42 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097) 
* feat: Use display_name instead of name of the agent
 2020-07-27 22:19:26 +05:30
Pranav Raj Sreepuram
f30c8943d9 chore: Display app version on settings/admin area 2020-07-26 21:50:59 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985) 
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-26 12:54:50 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067) 
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
 2020-07-20 18:28:14 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065) 
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
 2020-07-19 23:08:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932) 
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
 2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30