Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations ( #5890 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-29 08:18:00 -08:00
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation ( #5881 )
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Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.
demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef
fixes : #4975
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-25 13:01:04 +03:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread ( #5924 )
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Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3
fixes : #5552
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Aswin Dev P.S
59969cc553
chore: Update conversations API to include unattended conversations. ( #4708 )
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* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Muhsin Keloth
4ae9ed8f94
chore: Assign the conversation to agent who opens the conversation ( #3925 )
2022-02-08 16:39:19 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations ( #3264 )
2021-11-01 12:27:04 +04:00
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note ( #3303 )
2021-11-01 12:20:07 +04:00
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint ( #3198 )
2021-10-20 18:14:56 +05:30
Tejaswini Chile
6998e9aa2d
fix: Update email message_id parsing order ( #3073 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-12 20:46:00 +05:30
Aswin Dev P.S
a35269d275
chore: Create conversation API should accept assignee & team ( #3166 )
2021-10-11 15:17:30 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations ( #3069 )
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- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs ( #3024 )
2021-09-22 10:46:48 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations ( #2682 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot
status to pending
( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs ( #2665 )
2021-07-19 19:10:58 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints ( #2224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-11 11:44:31 +05:30
Sojan Jose
1bf7227843
chore: Fix emails being sent with the wrong translations ( #2236 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 22:45:01 +05:30
Sojan Jose
9e56565a30
chore: Add status param in conversation APIs ( #2394 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 20:04:31 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API ( #2101 )
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- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Sojan Jose
5d5e75ce9c
Chore: Fix Deserialisation Error in Jobs ( #1683 )
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- Ignore Jobs on de-serialization error
- Show empty conversations in chat UI
Fixes : #1480
2021-01-31 13:05:07 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes ( #1611 )
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- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil
Fixes : #1357
2021-01-07 13:47:38 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search ( #1385 )
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* feat: Search messages by content
* Fix search UI
* Add specs
* chore: Filter search results
* Update highlight logic
* Rename query to searchTerm
Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations ( #1319 )
2020-10-08 12:02:08 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content ( #1265 )
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- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email ( #1152 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime ( #944 )
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* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks ( #896 )
2020-06-02 23:50:39 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts ( #891 )
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fixes : #867
2020-05-26 17:43:59 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation ( #807 )
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- api to toggle typing status on a conversation
- clients receive webhook events on the same
Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Sojan Jose
db6e3fb43e
Chore: API to get conversations count ( #808 )
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Addresses: #497
2020-05-03 12:15:10 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access ( #604 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id ( #601 )
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* Chore: Enable Users to create multiple accounts
Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30